PaddedCollars is taking a short break

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Note from shop owner ** NOTE: I'm now away from my workshop for a holiday - my shop will re-open on on 24th August 2018.

Thank you :)

Note from shop owner

Last updated on Aug 8, 2018

** NOTE: I'm now away from my workshop for a holiday - my shop will re-open on on 24th August 2018.

Thank you :)

Ruth

Contact shop owner

Ruth

Updates

New pink tartan padding available for all widths of my padded collars and leashes.
Lots of festive colour options in my shop!
Medium width patterned padded dog collar. This one is 'Big daisy' with baby blue fleece padding. Padding covers the back of the buckles as well!
View all 19 updates

About

Padded Dog Collars & Leads

My saluki lurcher is my constant companion and inspiration......every day starts with a long walk with her; then its back to the studio feeling energised for a day of making and creating.

I trained and gained my degree in 3D Design at Brunel University, England, in 1995, and originally designed and made silver jewellery and metalwork pieces, selling them in galleries around the country, becoming a member of the Society of Designer Craftsmen. My love of animals, bright colours and fabrics gradually took over from the silver, and I slowly started my business Padded Collars & Leads (www.paddedcollars.com) in 2008 and grew the business, literally from the kitchen table; now having made and sold over 10 thousand collars. My lurcher, Layla has a sensitive neck (and nature) and this inspired me to design comfortable and gentle dog collars for dogs of all sizes, with a colourful and fun element.... I also make lots of collars for cats, and also for goats and any other animals.... I make comfy fleecy rat / rodent hammocks as well, having shared my home with many fancy rats, mice and hamsters over the last 25 years.
Ruth

Around the web

Shop members

  • Ruth

    Owner, Designer

    Hello, I'm Ruth and I'm the one who designs and hand-makes all the collars, leashes and other items.

  • Layla

    Muse

    June '18 - In memory of Layla my rescue lurcher. muse / inspiration for the business; she was responsible for forever love and companionship, modelling, design testing, and entertaining as an AKC Trick Dog Performer title holder; forever in my heart

Shop policies

Last updated on August 5, 2018
Hello and welcome to the Paddedcollars.com etsy shop! have a good look round and feel free to ask any questions! Communication is by email, or etsy convo only.

Everything is professionally handmade by me. My padded collars are kind and gentle. They are particularly good for dogs with delicate skin or sore necks, hairless breeds, sighthounds, the narrow width collars are great for the tiniest of dogs, and puppies too. There are 3 widths available - No pet is too big or too small! Quick release buckles are not as suitable for very strong / feisty dogs - I can make metal buckle/eyelet collars instead. You are responsibly for determining suitability of any product for your pet.

Please do not ask me to copy anyone else's designs, or to make a collar for any type of electric/shock device.
I don't make padded harnesses - sorry, they just aren't adjustable enough!

The padded collars are all made to measure just for your pet - heres how to measure, and what the widths and colors look like: http://www.paddedcollars.com/colours-measuring/

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Adjustable (unpadded) collars, leashes and rat hammocks can be returned, unused, within 10 days of purchase for a refund, or exchange, minus any shipping costs.

Made to measure (including ALL padded) collars are NOT eligible for returns, unless faulty. PLEASE measure your dogs neck carefully according to MY OWN guidelines, before ordering.

Please contact me within 5 days of receiving the item if you wish to return it, and return within 21 days of purchase.
Payment
I accept payment by Paypal only..... you can use it even if you don't have a PayPal account, with your credit & debit cards.

(I can no longer accept direct checkout payments as I have moved countries and etsy does not allow the banking country to change).
Shipping
I will make and post out your order within 2 - 3 working days of cleared payment, (often sooner) and post via USPS 1st class, in the US, and via USPS International 1st class package to other countries.

Orders will be posted out to your address on the PayPal receipt...so make sure this is correct at time of payment.

Parcels to overseas destinations can take anywhere between 5 to 20 working days)....so if you are outside the US please expect this sort of delivery time. As of Jan 2018 shipping costs to destinations outside the US have increased dramatically - I now have to use a package service which is over $10.00 more than previously.

The buyer is responsible for any customs / taxes / fees that may be payable, according to the laws of your country - please CHECK!

Marking an order as a gift will not affect how it's shipped for customs requirements.
Additional policies and FAQs
For more info on sizes, comparison of widths and webbing/padding colours & patterns, custom options, see my website pages:

http://www.paddedcollars.com/

I can sew in slide on ID tags when I make collars, and use plastic D rings instead of metal, or add extra D rings, on request - ask me first!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom collar order for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 10 years (for re-ordering purposes).
I will store and process your information in the US. As a result, your personal information will be in a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, Ruth Sheller, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ruth@ paddedcollars.com.

More information

Last updated on Apr 19, 2017
Frequently asked questions
Sizing details

All the PADDED collars are made to measure just for your pet, and available in 3 widths.

*Narrow width collars are adjustable upwards in size from the measurement ordered by 1.5 inches (the adjusted section is not padded).

*Medium and Wide width collars are adjustable upwards from the measurement ordered by 2 inches (the adjusted section is not padded).

*Measuring your pet accurately is very important, my website tells you how to do this: http://www.paddedcollars.com/colours-measuring/

*The above link also shows you what the 3 widths look like. Including padding:
Narrow collars (10.5" & under) are 3/4" / 20mm in width
Narrow collars (over 10.5") are 1" / 25mm in width
Medium collars are 35mm in width
Wide collars are 45mm in width