PadmalaShop's Shop Policies
Welcome! I love to create, and my wonderful customers give me that opportunity. I want you to be happy with your purchase.
If paying by PayPal, please pay within 12 hours of purchase. If paying by any other means (check, money order), please send payment within 24 hours.
Massachusetts residents are charged 6.25% sales tax.
I usually ship via first class parcel within one to two business days. For orders over $60 I automatically send via Priority Mail. If you have a deadline, please let me know so we can arrange faster shipping.
Please allow up to 4 business days for me to ship internationally.
Refunds and Exchanges
If you are not for any reason happy with what you receive, please contact me within 3 days of receipt to arrange for return. Of course, exceptions are made for the rare instance of breakage. I am happy to repair your item for no additional cost if it breaks soon after arrival, but if it breaks with normal usage after 3 months or so, I charge a $10 restringing fee plus the cost of any additional materials.
Additional Policies and FAQs
Interested in wholesale? Let me know how much of a discount I can offer.
Last Updated April 3, 2012