PaintedPost

Our images are printed with an Epson Artisan printer on ultra-premium matte heavyweight paper using Epson Claria Hi-Definition Ink. This is an 8x10 giclée print with a white border for easy framing (printed on a 8.5x11 size paper). This listing is for the print only (unmated and unframed). All of our giclée prints are embossed on the bottom right corner with the Painted Post Logo. Each order is carefully packaged in a polypropylene sleeve with cardboard backing and shipped in extra-rigid fiberboard mailers clearly marked “Do Not Bend” for maximum protection. We do our best to fully explain the listings, but please be aware of color variances between web and print and from monitor to monitor.

Due to the nature of our products, we are unable to offer refunds. If you have any concerns with your purchase, please contact us within 7 days of receiving the order and we will do our best to resolve any issue(s). We strive for excellent feedback and customer service, so don't hesitate to message us with any issues.

We accept Paypal or Credit Cards using Etsy checkout and Etsy Gift Cards Payment must be made in full before proofs are created and sent for approval.

We ship all prints First Class USPS. Once shipped, the tracking number can be found on the invoice of the order. Most prints ship within 48 hours, but extreme weather can delay some shipments.

Need your print sooner? Make sure to upgrade shipping to Priority or Overnight Express shipping at checkout.

[ Painted Post Studio FAQs ]

Q. Can I customize a print?
A. Yes! You can find the customizable prints in these three sections:
- Custom Landmark Prints:
https://www.etsy.com/shop/PaintedPost?section_id=13934829
- Custom State or Province Map Prints:
https://www.etsy.com/shop/PaintedPost?section_id=12537183
- Custom Country Map Prints:
https://www.etsy.com/shop/PaintedPost?section_id=13901117

Please include all custom request for the listing in the “Notes to Painted Post” at checkout. Your proof(s) will be sent to your Etsy Messenger, for approval, within 4 days of ordering. If we do not receive your approval after 3 days of sending the proof, we will assume approval and ship.


Q. Can I add text to a print?
A. Absolutely! If you would like to add text, we have an Add on Text Customization you can purchase here: https://www.etsy.com/listing/160709707/add-text-to-any-custom-print-from


Q. I would like a larger size print, do you offer other sizes?
A. Yes, we offer upgrades from 11”x14” all the way to 30”x40” prints. If you click on this link, you will see a full list of upgrade options we offer: https://www.etsy.com/listing/123456265/upgrade-any-print-to-an-11x14-print


Q. What is the turnaround on a print? How soon will I receive my print?
A. We try to ship daily, and most orders are shipped the following day. Custom orders, on average, take 3-5 days to ship, depending on receiving proof approval from the customer. Please note that these are estimates, and we ask that you try to order at least a week in advance of when you need the print. If needed, we do offer priority and overnight shipping options for domestic orders. You can find these options at checkout.


Q. Social Media?
A. You know it! Find us here:
Facebook: https://www.facebook.com/paintedpoststudio
Instagram: @paintedpoststudio
Twitter: @Painted_Post
Tumblr: https://www.paintedpoststudio.tumblr.com


Q. Do you take Wholesale Orders?
A. Yes! Painted Post Studio is proud to be in boutiques and shops throughout the United States! If you are interested in placing an order, please email info [!at] paintedpoststudio.com for more information!


Q. Do you donate prints to charity or non-profit causes?
A. Sure do! We love giving back, and would love to see if your fundraising efforts would be a good match for us! Below is the link to our donation form, which is the first step of our donation process. Please fill out the form, and we will be in contact with you soon to let you know if we will be able to donate to your cause.
https://docs.google.com/forms/d/1Cf6JbgsKEIOqOzJWJm_LbEkM-xWLpwqN4jqO7Z4UYS0/viewform?usp=send_form


Q. Where did you get the frame you use on your shop?
A. The frame used is a simple white 11x14 frame fitted with a white 8x10 mat. Target carries a similar frame, or if you would rather shop online, Amazon offers this frame:
https://amzn.com/B005CF1ONK