Announcement   Become one of our Cultured Collectors! The PAKAL32 product development team works closely with contemporary designers & master artisans, travelling extensively to remote Mexican villages in search of amazing products! Our heartfelt thanks for your support!

Announcement

Last updated on Aug 14, 2017

Become one of our Cultured Collectors! The PAKAL32 product development team works closely with contemporary designers & master artisans, travelling extensively to remote Mexican villages in search of amazing products! Our heartfelt thanks for your support!

Alejandra Romo

Contact shop owner

Alejandra Romo

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Reviews

Average item review
5 out of 5 stars
(16)
View all 16 reviews

About

Exquisite Mexico: My struggle to create an online catalog and manage a global business

Pakal32 started as a dream to put together the most amazing designers and items from Mexico (a Mexico few know about) in an online catalogue to be shared around the globe.

We started by seeking out friends old and new…traveling to meet skilled artisans and designers…sharing spaces, experiences and art. The project came to life when designers from Mexico City became our first members. That was the beginning. Within a few months, crisscrossing the country, Pakal32 made arrangements with artists in many of the 32 states.

In reality, we are empowering amazing young designers, rescuing ancient craft techniques and granting job opportunities for artisans. We are revealing an exquisite Mexico!

Now people around the world are giving us the opportunity to cooperate by acquiring exclusive, handcrafted pieces to collect and decorate their homes and offices. We are so proud to work as a team in a country famed for individualistic ideals and talents. Together, we make Pakal32 unique, progressive and stylish!

Around the web

Shop members

  • Alejandra Romo

    Owner, Curator, Designer

    Time has come for me with a woman’s heart, to contribute to my country, my culture, and my people. All that Mexico has given me will be shared through this magnificent adventure!

  • Guiyer Mina

    Photographer

    Everytime I capture an image of a unique, handcrafted piece by Pakal32 my heart beats faster

  • Tita Brockman

    Designer

  • Fernando Cisneros

    Creator, Designer

  • Agustin Elizalde

    Designer

  • Aitor Garrido

    Designer

  • Gloria Rubio

    Designer

  • Mauricio Lara

    Designer

  • Sebastian Lara

    Designer

  • Tsimani

    Designer

  • Javier Henriquez

    Designer

  • Fernando Sandoval

    Painter

  • Juan Ezcurdia

    Painter

Production partners

  • Gloria Rubio

    Mexico

    Humberto Luce is on the top of the list when we talk about prominent shoe designers in Mexico. He traveled to Europe to start his designers career; settling a few years in Italy gave him the opportunity to gain vast knowledge about shoe design

  • La Mayora

    Mexico City, Mexico

    La Mayora is a family business that produces gourmet seasonings made up of native, artisanal salts combined with the most traditional flavors from Mexico.

Shop policies

Last updated on June 5, 2015
Our Company´s name emerges from the great story behind the Mayan culture, during 600AD.

“Pakal the Great” or “King K'inich Janaab' Pakal” began governing the city of Palenque (named after him) since age 12. When “Pakal the Great” came into power, his city was going through a period of serious misfortune. Beginning to reign over decades, implementing new formats and fresh ideas, he was capable of bringing the capital region of Palenque to its cultural, economic, architectural and astronomical peak.

Until today, the archeological site of Palenque is one the most magnificent and well preserved in the country. The tomb of “Pakal the Great” still lies underneath the great “Temple of the Inscriptions”, which can be visited by tourists around the world.

This story gave us the aphorism for our name. At present, Mexico is slowly recovering from times of economic and social adversity. We want (as PAKAL THE GREAT did) to help transform Mexico into a benevolent, peaceful and abundant Country for its people.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We are happy to process returns for most items within 10 days of delivery as long as the item(s) are unused and in their original packaging. We will issue you a credit for the item subtotal to your Pakal32 account as soon as your items are processed through our return center. Shipping and taxes will not be included. For further inquiries, please contact support [!at] pakal32.com.

Please note that we cannot accept returns on final-sale merchandise, monogrammed/personalized items, or items damaged through normal wear and tear.
Payment
Pakal32 accepts all major credit and debit cards, including VISA, MasterCard, American Express, Discover & Etsy Gift Cards.

Sales Tax:
Sales tax will be added to orders shipping to the following states: Texas.
Please note that tax calculations are based on state and county locations of the shipping address on your order. Shipments to any other state will not include tax.
We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet, by catalog, or by other remote means. Many states, including Colorado, Kentucky, Oklahoma, South Dakota and Vermont require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities. See important sales and use tax information regarding tax you may owe directly in CO, KY, OK, SD and VT at:
Colorado – see http://www.colorado.gov/cs/Satellite/Revenue/REVX/1177017542096
Kentucky – see http://revenue.ky.gov/individual/usetax.htm
Oklahoma – see http://www.tax.ok.gov/ratesystem.html
South Dakota – see http://dor.sd.gov/
Vermont – see http://www.state.vt.us/tax/usetax.shtml

Cancellations:
To change or cancel your order, please email support [!at] pakal32.com.
There may be some instances where we are unable to modify your order, we apologize for any inconvenience and will do our best to assist you.

Damaged Products & Shipping Errors:
In the event that we processed your order incorrectly, or you received a damaged or defective item, will gladly replace or take back the merchandise for a full refund at our expense. In the event you you did not receive your order in full, we will send you out the replacement item ASAP, no refunds will be issued. Please contact Customer Service via email at support [!at] pakal32.com prior to returning any incorrect, damaged or defective items.
Shipping
Pakal32 uses UPS courier service.
We request that all merchants provide their customers with a tracking number as soon as the order is dispatched.

Pakal32’s sales platform only accommodates USA .
We ship to residential and commercial addresses

We strive to get our customers their products in the quickest possible time. To view an estimated time of delivery for a specific product, please go to the product page for the item and read the description. Because most of our items are unique and hand crafted, shipping times can vary depending on item. For any inquiries regarding this matter please contact us at support [!at] pakal32.com

As soon as your order ships, you will receive an email providing you with a tracking number.

Order tracking is available for UPS shipping. You will receive a confirmation email once your order is on its way. To track your package, click on your tracking number link to view the latest tracking information. Most orders deliver in 1 to 5 business days once item is shipped.