PamperYourPrincess

Pamper Your Princess

On Etsy since 2010

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

PamperYourPrincess

Pamper Your Princess

70,423 Sales

Shop owner

Contact

All Items

Megan

Contact shop owner

Megan

Announcement    Welcome to Pampered Princess Pretties! We strive to stock the best supplies for making hair accessories, clothing embellishments, and any DIY projects.

Please check our shipping policies before making your purchase. As always, feel free to convo us if you have any questions!

We are closed on weekends and all postal holidays. Those days will not count in any processing times.

Happy Shopping!

Announcement

Welcome to Pampered Princess Pretties! We strive to stock the best supplies for making hair accessories, clothing embellishments, and any DIY projects.

Please check our shipping policies before making your purchase. As always, feel free to convo us if you have any questions!

We are closed on weekends and all postal holidays. Those days will not count in any processing times.

Happy Shopping!

Reviews

Average item review
5 out of 5 stars
(11794)
See reviews that mention:
quality 536 shipping 1499 customer service 441

Shop policies

Last updated on June 7, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
If you are unhappy with your purchase, you are more than welcome to return the items undamaged/unused for a refund minus a 25% restocking fee. This applies if the items are found to be in good condition and not defective. You will be responsible for paying the shipping to return and we will not refund the shipping paid on the original order. Customers have 5 business days to contact us once tracking shows delivered to contact us of any damages or returns.

If items are received damaged, we issue a full refund once the item is returned. A photo of any damaged items must be provided as form of receipt. Once we have verified the damaged item, we will send a replacement or refund (whichever the customer prefers).
This only applies to damaged goods.

Once we receive the item you choose to ship back, we will then offer the refund. As always, please get tracking and email that to us because we are unable to give refunds until we have the products in hand and have inspected them.

We post our processing times in the shipping policies. Once the package leaves our shop, we cannot guarantee a delivery date as it is in the hands of the post office. We do not offer refunds for orders that did not arrive "on time" due to the post office or last minute ordering. We generally say 3-5 business days for postal delivery but those are just estimates from the USPS.com website. Pamper Your Princess is not responsible for late arrival of any packages once the packages have left our shop. We only guarantee your order will be mailed out within our reasonable time frame.

Our shop offers Priority shipping upgrades which comes with insurance to cover your order in case it is lost or damaged during shipment. If your tracking shows delivered but you have not received it, please contact your local post office and request a tracker/investigation to be opened as they can tell you the exact GPS coordinates your order was left at. Our shop does not refund or replace packages that show delivered to the address left on the receipt.
Payment
We accept Paypal, credit card through direct checkout, and some may pay through Paypal with a credit card.

We only ship to the address stored in your Paypal account/Credit Card. Whatever address is shown in Paypal/on the card is the only address we ship to. Reason being, we as the seller would lose our "seller protection" in Paypal if we change it manually.

If you do not change your address on the receipt before checking out and email us needing shipping to a different address, we will cancel and refund the order. You may place a new order with the correct address. Thanks for understanding!
Shipping
Our current processing time is 1-3 business days (excluding weekends and holidays). Once shipped, please allow 3-5 days for delivery depending on method of shipping.

If tracking shows delivered and it was sent to the address shown on your receipt, our shop does not replace or refund in the case you have not received it yet. USPS can show you GPS coordinates of where the order was dropped of in the case it was mis-delivered to a neighbor. If you believe the order was stolen off your porch, you would need to contact your local police department to file a police report. Our shop only refunds or replaces packages that are deemed to be lost or damaged per the Etsy and USPS rules.

InternationalOnce shipped, please allow 2-6 weeks for delivery. Once the package is left at the PO, we cannot guarantee when it will arrive as some packages get stuck in customs for random amounts of time. If shipped first class, we provide a customs number but this is not a tracking number. You can only insure Priority shipping for International. If you want to upgrade to Priority International, please send us a message.


If you do not change your address on the receipt before checking out and email us needing shipping to a different address, we will cancel and refund the order. You may place a new order with the correct address. In order to keep our seller protection with Etsy, we only ship to the address printed on the receipt.

Any other questions regarding shipping, please feel free to send us a message!
Additional policies and FAQs
If a product is defective, you have five business days after delivered to contact us. If you are unhappy with a purchase and want to return the goods to us in the exact condition we shipped them, the buyer has 5 business days from delivery to contact us with any issue. We will not replace, refund, or exchange any goods once it is past the 5 business day mark.

If tracking shows delivered and it was sent to the address shown on your receipt, our shop does not replace or refund in the case you have not received it yet. USPS can show you GPS coordinates of where the order was dropped of in the case it was mis-delivered to a neighbor. If you believe the order was stolen off your porch, you would need to contact your local police department to file a police report. Our shop only refunds or replaces packages that are deemed to be lost or damaged per the Etsy and USPS rules.