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PamsPolkaDots' Shop Announcement

***READ ENTIRE SHOP ANNOUNCEMENTS BEFORE ORDERING*** Personalized gifts for family, friends, wedding parties, co-workers or anyone! Personalized redneck wine glasses, insulated acrylic tumblers, shot glasses, Vino2Go tumblers, mason jars, pilsners, champagne flutes, lighted glass blocks, and more. We specialize in original designs and customer service!

All our orders are HANDMADE with professional grade ADHESIVE VINYL. It is the same grade vinyl that is used on Nascar racecars! NONE of our products are personalized with STICKERS!!! Stickers are ink printed on paper. Adhesive vinyl is NOT paper-based. It is VERY durable but we do RECOMMEND HAND WASHING. Please note that NONE of our items are PAINTED! Our vinyl is much more durable than hand painting.

1) We offer DISCOUNTS on orders of 12 pieces or larger! If you don't see the quantity you need in our store, please request a CUSTOM ORDER for the best pricing

2) Our current turnaround time is 1-2 weeks MINIMUM for most orders, AFTER receiving payment and all personalization information. EXCEPTION: Shot glasses have a faster production time. Large custom orders (8 or more pieces) may take longer than 2 weeks! This does NOT include shipping time which generally takes 2-5 additional business days. ***SCHEDULED SHIPPING DATES ARE ONLY ESTIMATES!!!!! THEY ARE NOT SET IN STONE!*** We give every order personal, hands-on attention.

3) ---> ALL COLORS & PERSONALIZATION INFO ***MUST*** BE PUT IN THE "NOTES TO SELLER" SECTION DURING CHECKOUT!!! <---- We will NOT BE RESPONSIBLE for personalization or details that is sent in Etsy conversations, emails or text messages!

4) Vinyl color choices can ONLY be chosen from COLOR CHART in listings! MAXIMUM OF 3 DIFFERENT COLORS ON POLKA DOTS! If requests for personalization are not responded to with 48 hours, THE ORDER WILL BE REFUNDED AND CANCELLED. We cannot proceed without all personalization information.

5) ALL OUR DESIGNS ARE ORIGINALS! Don't settle for copycats from unscrupulous shopkeepers that don't offer the professional quality or customer service we offer.

6) ***Please inspect all orders immediately UPON delivery. If there is ANY shipping damage or breakage, you MUST let me know within THREE (3) BUSINESS DAYS of receipt to receive a replacement! We also have to have a PHOTO of the damage to file an insurance claim!***

7) We do NOT sell our vinyl designs, monograms, words, names or polka dots by themselves! Our designs are available ONLY on the products that we offer.

8) No glassware will be shipped outside the continental U.S. Sorry!

9) We reserve the right to decline any sale that is unreasonable in turnaround time or details requested. These orders will be cancelled and refunded.

10) Please do not send private messages soliciting for advertisements or requesting donations, free products, or giveaways for auctions, fundraisers, or blogs. We already advertise and support quite a few worthy charities.

11) We focus on production and getting orders shipped as quickly as possible. We do NOT send proofs of designs before production nor do we send pictures of finished products prior to shipping.

12) We reserve the right to refuse any order that we deem to be offensive. This includes profanity, symbols, or anything that we do not wish to promote.

13) If you have further questions, you can call or text our CUSTOMER SERVICE NUMBER at (910) 751-9922. All calls and texts will be responded to in a timely manner. However, phone calls, texts or messages may NOT be returned on SUNDAYS. Family comes first! We'll get back to you on Mondays.

© ALL PHOTOGRAPHS, IMAGES & TEXT IN THIS ETSY STORE ARE THE INTELLECTUAL PROPERTY OF PAM'S POLKA DOTS AND AS SUCH AS PROTECTED UNDER U.S. COPYRIGHT LAW. NO PHOTOGRAPHS CAN BE DOWNLOADED, UPLOADED, USED, RE-DISTRIBUTED OR FALSELY CLAIMED AS BEING OWNED OTHERWISE. THIS INCLUDES IMAGES ON ETSY, FACEBOOK, GOOGLE OR ANYWHERE ELSE ON THE INTERNET. VIOLATORS WILL BE PROSECUTED.

This shop accepts Etsy Gift Cards.