PapasWoodWonders

This buyer was difficult from the very start and rude the entire time, that is why I was hesitant to refund in full. This board was made from Poplar, a quality hardwood. Yes, there were a couple minor flaws (very minor) and had this person been more reasonable this could have been handled much easier. Once I received it back, I sanded out the flaws and repaired the brass slide so it was in pristine condition and it took maybe 15 minutes. This is just an example where it is impossible to make some people happy. I have sold over 200 items on Etsy and this is the first person to insist on a refund. Most customers enjoy my items and I try very hard to supply well made product they can be proud of. Life goes on!

I believe this customer is way too picky. I sold her a six-shooter pistol where I had changed the trigger guard to one that is made with a 3D printer and includes a trigger. She took exception to this since the picture did not show this new feature. I suggested she take a hack saw blade and cut the trigger off if that was a deal breaker for her. I will certainly change the photo so it shows exactly what the customer will get but I think this is just a bit picky. I try very hard to keep my customers happy.

In response to this review, this mug rack is made from Alder and Maple, both quality hardwoods. There is no pine here. The only finish is three coats of high gloss lacquer. The spacing is a compromise of the number of mugs in a reasonably short length. I guess it is impossible to satisfy some customers but I offered to refund this person's purchase price.

This buyer never gave me a chance to make this right before posting this negative comment. I have no idea how bubble wrap could cause damage to this board but I would have liked it if she had contacted me before posting this negative comment. It It