PaperHeartsVintage

Unique and Updated Vintage Finds

648 Sales

PaperHeartsVintage

Unique and Updated Vintage Finds

648 Sales On Etsy since 2011

4.5 out of 5 stars
(143)

Shop owner

Emily

Contact

Announcement   Welcome, friends! Thanks for stopping by! In this shop you will find so many unique, vintage pieces that have been given a modern update. Each item is completely one of a kind.

When purchasing custom Toms, please note that it could take 4-6 weeks for you to receive your shoes. Or, check out the "Ready to Ship" section for select designs and sizes that are in stock and ready to ship!

PLEASE READ THE SHOP POLICIES FOR IMPORTANT INFORMATION ON PURCHASING, RETURNS, AND SHIPPING. By purchasing an item, you are agreeing to the terms stated in my policies.

If you have any questions, please feel free to message and I will get back to you promptly. I appreciate any questions and feedback.

Thanks for looking!

Facebook:
http://www.facebook.com/paperheartscouncil

Twitter:
http://www.twitter.com/phcouncil

Announcement

Last updated on Feb 5, 2017

Welcome, friends! Thanks for stopping by! In this shop you will find so many unique, vintage pieces that have been given a modern update. Each item is completely one of a kind.

When purchasing custom Toms, please note that it could take 4-6 weeks for you to receive your shoes. Or, check out the "Ready to Ship" section for select designs and sizes that are in stock and ready to ship!

PLEASE READ THE SHOP POLICIES FOR IMPORTANT INFORMATION ON PURCHASING, RETURNS, AND SHIPPING. By purchasing an item, you are agreeing to the terms stated in my policies.

If you have any questions, please feel free to message and I will get back to you promptly. I appreciate any questions and feedback.

Thanks for looking!

Facebook:
http://www.facebook.com/paperheartscouncil

Twitter:
http://www.twitter.com/phcouncil

Emily

Contact shop owner

Emily

Hand Painted TOMS In White Swallows Bird Design
$115.00
View all 66 items

Reviews

Average item review
4.5 out of 5 stars
(143)
lisa deering

lisa deering on Mar 7, 2017

1 out of 5 stars

Immature seller. Never e-mailed to tell me that the shoes I ordered 2 months prior were still not made! So I had to contact her. After I did she cancelled my order. I would not recommend her to anyone.

Emily

Emily responded on Mar 7, 2017

It is made clear in the listing that custom shoes can take up to two months to received. If this is a problem, don't buy them. I was very polite and professional to this buyer, and she chose to respond in a condescending and rude manner, which is why I chose to cancel this order. From my experience, this type of person is impossible to please, and it is not worth my time and energy to try to meet her expectations when I know that she'll never be happy. I gave her a full refund and cancelled the transaction, but Etsy has a delay in their system which allows for feedback to be left for a cancelled order. This buyer took advantage of that to leave nasty feedback. Potential customers: If you are a normal, reasonable person, we will get along great and I will make sure you're 100% happy with your order.

View all 143 reviews

About

A Brief History

I bought my first pair of classic Toms a few years ago and wanted to customize them. I'm a painter, and Toms are canvas, so I thought it would be the perfect wearable art. I was really pleased with my own pair, so I decided to start creating different designs and marketing them on my shop. I'm constantly thinking of new designs and color combinations for these shoes. I also love how easy it is for customers to be able to customize their shoes!

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Shop members

  • Emily

    Owner, Maker, Designer, Curator

    I create items for Paper Hearts Council in addition to my full time job at a non-profit, but I admit, it would be a dream to be able to do this full time!

Shop policies

Last updated on March 20, 2012
Welcome to Paper Hearts Council! Each item you find is unique; there will never be another one quite like it!! I love finding outdated or dull vintage items and adding personality through paint and other finishes.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
PayPal is currently the only payment accepted. Please note that if you pay with an echeck through PayPal, it takes about four days for the check to clear. Your item will be shipped after the echeck clears.

Don't be afraid to ask about custom orders. Custom orders are not final until you actually purchase the item. This allows me to show you pictures of the finished product, so we can make sure the item meets your expectations. Inquiring about custom orders is not binding, so don't be afraid to ask me questions!

If you need to cancel an order, please contact me in a timely fashion, with clear intentions so that we both understand the terms of cancellation.
Shipping
Most products are in stock and ready to ship. However, there are a few items that are made to order, so please carefully read the production times for those items.

Each item is carefully wrapped in bubble wrap and packaged with plenty of box filler so the item does not shift in the box. This prevents damage in most cases. The shipping price includes regular, USPS Priority Mail services with delivery confirmation. If shipping insurance is desired, it is the buyer's responsibility to request this protection, and the cost of insurance will be added to the invoice.

If the buyer DOES NOT request shipping insurance and the item is damaged during shipping, I cannot be held responsible for that damage.

If the buyer DOES purchase shipping insurance and the item is damaged during shipping, it is the buyer's responsibility to file the claim with the USPS.

USPS Priority Mail (2-3 days) is my preferred method of shipping, and in stock orders are typically shipped within 5 business days of the order.

If you need to upgrade shipping to next day delivery, please request overnight shipping and I will adjust the shipping cost to reflect this upgrade.
Refunds and Exchanges
Your satisfaction is very important to me! If you are not absolutely satisfied with any item because of a defect, feel free to send it back to me in original condition and packaging within 14 days of your purchase and I will be more than happy to give you a full refund of the purchase price. Unfortunately, I cannot refund the shipping for returned items.

While I am more than happy to refund items due to defect or damage, I cannot refund items because of "buyer's remorse" or because of a change in mind. Items are accurately represented in picture and description, so please be sure you have carefully read the descriptions before purchase so there are no surprises upon arrival.

ALL SALES ARE FINAL ON CUSTOM ORDERS.

If you do send an item back to me for a refund, please be sure to package the item properly. You may also want to consider purchasing shipping insurance. I cannot give a full refund for items that are damaged during the return shipping.
Additional policies and FAQs
Each item, such as my clocks, are carefully inspected to make sure the piece is in perfect working order before the item is shipped. However, because I do not manufacture the clock works, I cannot place any type of extended warranty on the clocks. I will be more than happy to refund or exchange a clock in the event that it does not work upon arrival, but I cannot refund clocks that stop working after several weeks, months, etc.