PaperPhine

Paperyarns, Paper Twines and DIY Kits

Vienna, Austria · 3206 Sales

PaperPhine

Paperyarns, Paper Twines and DIY Kits

Vienna, Austria 3206 Sales On Etsy since 2009

5 out of 5 stars
(956)

Shop owner

Linda

Contact

Announcement   Welcome to your Etsy shop!

Shipping in May / June 2018:
Due to the many public holidays in May in Austria (and even if we work the post offce most certainly doesn't) shipping days in May are:
- Friday, May 18
- Friday, June 1
- Friday, June 8
and then again every Monday and every Friday.

* * * *

Our passion at the PaperPhine studio are Finest Paper Yarns and Colored Paper Twines. Our little studio is based in the heart of beautiful Vienna, Austria.

Paper Yarn is a great material for creative projects, decorations and gift wrappings. Have a look at our blog for more ideas: www.paperphine.com

* * * *
We are happy to have you here!
Shipping: We ship every Monday and every Friday in the afternoon if not mentionned otherwise in this announcement.

Wholesale available - looking forward to hearing from you!

Announcement

Last updated on May 7, 2018

Welcome to your Etsy shop!

Shipping in May / June 2018:
Due to the many public holidays in May in Austria (and even if we work the post offce most certainly doesn't) shipping days in May are:
- Friday, May 18
- Friday, June 1
- Friday, June 8
and then again every Monday and every Friday.

* * * *

Our passion at the PaperPhine studio are Finest Paper Yarns and Colored Paper Twines. Our little studio is based in the heart of beautiful Vienna, Austria.

Paper Yarn is a great material for creative projects, decorations and gift wrappings. Have a look at our blog for more ideas: www.paperphine.com

* * * *
We are happy to have you here!
Shipping: We ship every Monday and every Friday in the afternoon if not mentionned otherwise in this announcement.

Wholesale available - looking forward to hearing from you!

Linda

Contact shop owner

Linda

Reviews

Average item review
5 out of 5 stars
(956)
View all 956 reviews

About

Passionate about Paper Twines and Paper Yarns

Our passion at the PaperPhine studio are Paper Twines and Paper Yarns - and of course all scraps and pieces of beautiful paper as well as paper products. And we do have a weak spot for old bobbins, vintage wooden tools and all carefully crafted pieces with a history. All our products are either made by us or if we can't fit the machines into the studio made for us, or carefully selected meeting a high standard of usefulnes, sustainability and beauty.

After years of experimenting and experiencing the unique qualities of paper, paper yarns and paper twines PaperPhine was founded in 2009. Combining formal and informal training in a wide variety of textile techniques as well as paper making and bookbinding, the always curious and passionate PaperPhines are constantly looking for new ways to use their material of choice, preserving and reviving old techniques and incoporating state-of-the-art methods onto their designs.

We've been lucky to be featured on a lot of blogs, magazines and even books in the last few years. Have a look at our specially dedicated Pinterest-board to learn more:
http://pinterest.com/paperphine/paperphine-in-print-media/

and follow us on Instagram to have a peak into the studio and to see what we're up to: www.instagram.com/paperphine

Shop members

  • Linda

    Owner, CEO (Chief Of Everything)

    With a life-long passion for paper and MA degrees both in Textile/Art&Design and in Art Histor Linda is now dedicating time and artistic talent to paper yarns and paper twines that continue to fascinate her.

Shop policies

Last updated on August 29, 2017
Welcome to PaperPhine's shop run out of a little studio in the heart of Vienna, Austria. We're glad to have you here and share our passion for Paper Yarns, Paper Twines and Paper Yarn Jewelry with you!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
PaperPhine does not offer any breakable items but should an item/product arrive at your place damaged (smashed by unforseen forces (e.g. volcanoes!)) please send us picture as soon as you receive the package and we will ship out a replacement as soon as possible. Sorry for any inconveniences in advance.

All jewelry is carefully measured so please make sure that a bracelet or ring fits you before you order it. In case you need a different size just let us know and we will make one specifically to fit your needs. If you get a wrong size just let us know and we'll exchange it for free.

WE DO NOT ACCEPT REFUNDS FOR ORDERS SENT TO THE USA (REGISTERED / PARCEL) WITHIN LESS THEN 4 MONTHS AFTER THE DATE OF SHIPPMENT.

"Custom Items" / "Custom Listings" / "Customized Items" and listing specifically set up for a buyer by buyer's request can't be returned or exchanged.

Please contact us if you have any other questions or concerns before you make your purchase.

Please note that we can't refund shipping charges.
Payment
PaperPhine accepts Paypal as well as Direct Checkout for all international orders.

If you are ordering from within Austria or the European Union please contact us if you prefer a different method of payment - e.g. a money transfer.

All orders within the European Union already include any sales tax if applicable.
Shipping
We're sending out order on Mondays and on Fridays.
If Monday is a public holiday your order will be sent out on Tuesday, if Friday is a holiday your order will be sent out on Monday.

We ship nationally and internationally with the Autrian Postal Services. Big orders within the European Union are sometimes sent with the parcel service Hermes.

Orders with a total weight of less than 1kg (about 2 lbs) are sent as letters (International First Class Mail). Orders that weight more than 1 kg (about 2lbs) are sent as insured and trackable parcels.
Tracking and insurance are not available through International First Class Mail service. Your order will not be insured and it won't be possible to track its whereabouts. In case you have questions please contact up before ordering.

Shipping overages: Yes, we do refund shipping overages.
We do our best to keep our shipping costs up-to-date but sometimes Etsy does charge too much for shipping (especially if you order three or more items - shipping costs are not linear and basically the more you order the cheaper the price/item gets). Therefore we refund shipping overages if they occur after your order has been shipped and we know the exact shipping price we have to pay.

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Please note that you as a customer are responsible to provide the correct shipping address. We have no way to verify shipping address. We do not refund shipping charges of shipments that are returned to us due to incorrect shipping addresses.

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USA:

Running time is about 10 to 14 days. Due to the restructuring of USPS there are delays to certain addresses and areas.

Orders up to a value of EUR 10 are sent as priority (International First Class) letters without tracking / insurance.

Order above the value of EUR 10 are sent as registered priority (International First Class) letters (up to a weight of 0.5kg) and parcels (1kg and more).

- - -

Canada: running time is 6 weeks and more. Please note that currently Canada Post has a huge backlog on international deliveries and all shipments are delayed. All shipments to Canada are sent as registered air mail letters (last updated: Aug 28, 2017).

- - -

Parcels can be tracked online and are insured up to a value of EUR 100. In case of loss we (PaperPhine) need to claim the insurance. All orders that have more than 1kg in weight are send out as parcels.
Registered letters can be tracked by your post office on request and are insured up to a value of EUR 50. In case of loss the customer (you) have to claim the insurance at your post office.

All orders are shipped from Vienna, Austria (Europe).

****

If you want insurance or add a tracking code to your order please get in touch before making your purchase.
Please note that Austrian Postal Services considers up to three months "acceptable" for delivery of letters and parcels outside the European Union. Therefore we can't refund any money before three months have passed.

Fortunately PaperPhine's yarns and twines are unbreakable. Nevertheless they are packed carefully, all jewelry comes in small gift boxes.

Please contact me if you have any other questions or concerns before you make your purchase.
Additional policies and FAQs
As with any handmade artwork my work has naturally occurring irregularities and imperfections. Please look carefully at each picture before you make your purchase.

It you are interested in showing my products in your space and gallery please let us know, wholesale is available upon request.

And we're happy to have you here - enjoy!
Privacy
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of paper yarn, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in
the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud and Dropbox are Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, I, Linda Thalmann, am the data controller of your personal information. If you have any questions or concerns, you may contact us at office (at) paperphine.com Alternately, you may mail us at:
PaperPhine by Linda Thalmann, Braunhirschengasse 47/1, 1150 Vienna, Austria

More information

Last updated on Feb 1, 2017
Frequently asked questions

Wholesale availability

Yes - we do wholesale! Please get in touch and we can talk about how our products best fit into your online shop or brick-and-mortar store

Gift wrapping and packaging

Sending a gift to a loved one? Let us know and we'll can giftwrap your order and even include a special note.

Shipping Overages

Shipping overages: Yes, we do refund shipping overages.
We do our best to keep our shipping costs up-to-date but sometimes Etsy adds up too much for shipping (especially if you order three or more items - shipping costs are not linear and basically the more you order the cheaper the price per item gets).
Therefore we refund shipping overages if they occur after your order has been shipped and we know the exact shipping price we have to pay.

Finest - Medium - Strong - Bulky - I'm confused!!

Our paperyarns / paper twines come in 4 categories refering to their thickness:

- Finest: is the thinnest paper yarn we have with only a fraction of a millimeter (0.4mm in diameter).
Please note that our finest paper yarn in black is thinner than the white and natural varieties. The finest paper yarn in black resembles more a fine paper thread than a paperyarn.

- Medium: versatile and in-between the finest and the strong varieties with a diamter of 0.6mm

- Strong: our most popular paper twine that is available in 25+ colors. It has a diameter of 0.9 - 1.1mm. Looking for a color you don't find? Contact us!

- Bulky: with 1.2mm our thickest paper twine available in 15+ colors. Opens up beautifully for many craft projects.