PaperPlumCo

Custom Event Invitations - Letterpress, Foil & Flat

Los Angeles, California 2326 Sales On Etsy since 2015

5 out of 5 stars (515)

PaperPlumCo

Custom Event Invitations - Letterpress, Foil & Flat

Los Angeles, California | 2326 Sales

5 out of 5 stars (515)

Shop owner

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2326 Sales
1313 Admirers
 

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Katelyn Kirston

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Katelyn Kirston

Announcement    Design and print boutique offering paper goods for weddings, events and small business!
www.paperplumco.com/contact
IG: @paperplum

Our store hours are 8AM-4PM; Monday - Friday, excluding Holidays

Announcement

Last updated on Nov 1, 2018

Design and print boutique offering paper goods for weddings, events and small business!
www.paperplumco.com/contact
IG: @paperplum

Our store hours are 8AM-4PM; Monday - Friday, excluding Holidays

Reviews

Average item review
5 out of 5 stars
(515)
See reviews that mention:
quality 36 shipping 37 customer service 64

About PaperPlumCo

Sales 2,326
On Etsy since 2015
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How it all came to be:

I ALWAYS KNEW I BELONGED SOMEWHERE IN A CREATIVE FIELD.
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Growing up, there was nothing I loved more than to be making a mess - drawing, painting, building, sewing, sculpting, jewelry design, you name it.
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While at my former job, I was introduced to the world of graphic design, branding and print, and stumbled across a passion I never knew I had. I found the entire process of design to be so fascinating and daunting at the same time. Every program seemed so complex and limitless with abilities and options; and trust me, it is!
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I invested months learning the ins and outs, perfecting every detail, and absolutely fell in love with the design process. First with an idea, then a sketch, then with paint, watercolor, PhotoShop, Illustrator and InDesign. Thus, a dream was born and I began working towards making it a reality. I quit my full-time job in 2014 and launched PaperPlum.

I cannot say it enough. I LOVE MY JOB!

Shop members

  • Katelyn

    Owner, Designer

    Born and raised in Los Angeles, Katelyn went to school for Business Entrepreneurship. After years dabbling in different creative mediums, Katelyn realized her love for graphic design and began working toward developing her product line and brand.

  • Julianne

    Marketing Coordinator

    Julianne loves finding ways to integrate her love for creativity and design into every aspect of her life. Working in the wedding industry helps her to hone in and grow these skills.

  • Mamba

    Face Licker

    Born and raised in sunny California, Mamba loves people and peanut butter! While not the most productive employee, he's certainly the cutest.

Shop policies

Last updated on November 21, 2019
Welcome to PaperPlumCo!

Based out of Los Angeles, PaperPlumCo is passionate about designing unique and beautiful paper goods for weddings and special events!

Our store hours are 8AM-4PM; Monday - Friday, excluding Holidays

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
VOW BOOKLET ORDERS:
Returns on vow booklets are accepted within 10 business days from your delivery date.
Vow booklets must be received in perfect condition to be eligible for a full refund minus the original shipping costs and $5 restocking fee.
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SAVE THE DATE / INVITATION SUITE ORDERS:
Due to the custom nature of our products, returns and refunds are strictly not offered once the deposit has been received.

TYPOS & ERRORS ON PRINTED PRODUCTS
When customizing your design, we will do our best to catch any punctuation or spelling mistakes. However, please be sure to double and triple check all proofs.  Once final approval is given for print, PaperPlum is no longer responsible for client-approved errors. If the print order has already been processed, the client is responsible for reprinting charges.
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WE ARE HERE TO HELP!
We want you to thoroughly love your finished product. If for any reason you are dissatisfied, please let us know!  We will happily work with you to find a solution!
Payment
PRINT DEPOSIT
A 25% or $100 (whichever is greater) non-refundable deposit is required to begin customization on each order and is applied toward your order total. The full print balance is required before printing begins.

PROOFING PROCESS
Each order includes 3 sets of revisions; proofs emailed via Etsy. Additional revisions beyond 3 proofs may be requested for $15 each.

WHAT IS INCLUDED
• Customization with your wording
• Color customizations to text
• 3 edits / revisions

WHAT IS NOT INCLUDED
• Design or graphic changes - $25 fee (if the design allows) to revise layout or design.

• Font Changes - $25 fee (if the design allows) to revise the font choices.
If there is a particular font you'd like to use on your stationery, we are happy to accommodate if the design allows. Some of our designs are built around the font and cannot be modified. If there is a cost to purchase the font, this will be added to your order total.

SAMPLE PACKAGE:
We strongly recommend purchasing a printed sample so you can ensure the quality and colors of our products before committing to a full order! Each sample package includes a variety of recent client work, envelopes and color palette.

To purchase a sample, please visit the link below:
http://etsy.me/1lNZ9Bl

CUSTOM
If you have an idea that you need help bringing to life, we are happy to work with you to design your vision! Contact us directly for custom work.
Shipping
DOMESTIC SHIPPING

All domestic orders are shipped via USPS First Class Mail  (typically 1-5 business days) and include tracking.

INTERNATIONAL SHIPPING
All international orders are shipped via UPS First Class Mail (typically 5-15 business days) , and does not include time spent at customs. 
Please note: Some countries charge additional taxes and duty fees for imported international shipments. As the buyer, you are responsible for these fees. We strongly recommend understanding the policies of your country before placing your order.