CUSTOM MADE PENDANTS, UNIQUE FINDINGS, SUPPLIES FOR YOU
ParadiseFindings' Shop Policies
Thank you for shopping ParadiseFindings...I weld and/or solder all my pieces together with silver solder or same metal alloy for durability. I supply you with the best products and craftmanship for your total enjoyment and designs.
Please ask any questions prior to purchasing...I will be happy to answer your questions with a very honest reply or will take pictures of any part of the product you want to see in another view.
I except only PayPal unless discussed, I am easy to work with. Payment must be made within 24 hours or purchase will be canceled and returned to stock.
I ship daily unless major weather problems. I drive my orders to the Post Office for check in to make sure your treasures are put into the postal system safe and secure.
Tracking is provided on all packages here in the USA. In case of lost package I have a waiting period of 20 days for the postal system to do their searches. One good thing living in a small town, the postal supervisor is my friends husband, he works very hard to find all packages if misplace through the USPS.
~~~~Always check with your postal person ASAP if a package goes missing, they can then remember the details. Stolen packages should be filed with your local Postal Office and Police Department.
All International Packages are insured, if a package goes missing there is a 45 day wait to place a claim, Italy there is a 60 day wait. This is due to Customs taking control of packages and not getting them back into their postal system right away.
***International Buyers~~~ please, if a package is gone misplaced check your local Post Office or Custom's may have sent you a message they have your parcel.
Stolen packages should be filed with your local Postal Office and Police Department.
Please ask questions of any sort prior to your purchase. I make a quality product and will not sell something I would not be proud to wear myself.
Refunds and Exchanges
All orders are final.
Please No Refunds, Please ask any questions prior to purchasing. If you do have a problem contact me so we can work together in a professional manner.
If you would like insurance on your purchase please notify me so to add additional charges.
I pack and wrap all products well, if for some reason broken in shipping due to my assemblage I will ask for you to return the product wrapped well as you received it and purchase tracking number with First Class mail. I will pay for this return if approved by me first. A replacement piece will be returned to you ASAP.
***No returns will be excepted due to original designs and copy rights may have been compromised.
*** Special requests....Custom Orders are final.
Additional Policies and FAQs
I am happy to work with you for any of your desires in jewelry components. Thank you!
Last Updated March 10, 2013