ParchmentStudioCo

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about Etsy’s own privacy practices.

1. Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:

your name

email address

postal address

payment information

details of the product you are ordering

You may also choose to provide me with additional personal information (for example, for a custom digital template request) if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• To provide my services.

I use your information to fulfill your order, provide customer support, and operate my Etsy shop.

• Your consent.

You may choose to sign up for my newsletter or marketing messages. You can revoke this consent at any time.

• Legal obligations.

I may retain information about your purchases if required by U.S. tax law or to comply with legal obligations.

• Legitimate interests.

I use your information to improve my services, operate my business efficiently, and comply with Etsy Seller Policy and Terms of Use—provided these interests are not overridden by your rights or interests.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only for very limited reasons and in limited circumstances, such as:

• Etsy

I share information with Etsy as necessary to provide my services and comply with Etsy Seller Policy and Etsy Terms of Use.

• Service Providers

I may engage certain trusted third parties to perform services for my shop (such as order delivery, cloud hosting, or tax-related tools). I share your information only to the extent necessary for these services.

• Business Transfers

If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance With Laws

I may collect, use, retain, or share your information if I have a good-faith belief that it is reasonably necessary to:

respond to legal process or government requests

enforce my agreements or policies

prevent, investigate, or address fraud or security issues

protect the rights, property, and safety of my customers or others

4. Data Retention

I retain your personal information only for as long as necessary to:

provide my services

comply with legal and tax obligations

resolve disputes

enforce agreements

I generally keep your data for 4 years, unless a longer period is required by law.

5. Transfers of Personal Information Outside the EU

I am located in the United States.
I may store and process your information through third-party services located in the U.S. or other jurisdictions.

As a result, your personal information may be transferred to a jurisdiction with different data-protection and government-surveillance laws than your own.

If I am deemed to transfer information about you outside of the EU, I rely on:

contractual necessity

Etsy’s data-processing agreements

third-party provider certifications, such as Privacy Shield (where applicable)

to lawfully process and transfer your personal data.

6. Your Rights

If you reside in certain territories (including the EU), you have a number of rights regarding your personal information. While some apply generally, certain rights apply only in limited cases.

• Access

You may request a copy of the personal information I hold about you.

• Change, Restrict, or Delete

You may request correction, restriction, or deletion of your personal information, except where I am required to retain it for legal reasons.

• Object

You may object to my processing of your information for:

my legitimate business interests

marketing messages you have previously consented to receive

In these cases, I will delete your information unless compelling legitimate grounds require ongoing processing.

• Complain

If you reside in the EU and have concerns about my use of your information, you may raise a complaint with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Melissa, am the data controller of your personal information.

If you have any questions or privacy-related concerns, you may contact me at:

parchmentstudioco@yahoo.com