Anonymous on Feb 14, 20125 out of 5 stars
Leah i just wanted to thank you for the custom plate. I absolutely love the colors and design, and the quality is amazing. My son tested it out this morning, and he felt so special with his personal plate.
Anonymous on Feb 13, 20125 out of 5 stars
It arrived safely and is proudly displayed on my coffee table (with dark chocolates) - I love the subtle, lighter pink heart within the heart, too! It's a little smaller than I was expecting - even though you did provide accurate measurements - but I really do like it! Beautiful!!
Your story in one sentence.
My undergrad degree is in Studio Art - and here my parents thought I would never go anywhere with that spendy liberal arts degree. :-) I guess it is the marriage with my business minor that had me think of starting a business to support a lifestyle hobby that I love.
I am willing to ship INTERNATIONALLY. Please convo me for a shipping cost prior to purchase and I can adjust any listed as needed.
Making art makes me happy. The fact that my artwork is functional in everyday life is an added bonus. I am an artist of many hats (I believe that is also known as adult attention deficient disorder). :-)
Print on demand
Fulfillment and shipping services for mid-size online retailers.
Accepted payment methods
Returns and exchanges
My packing method makes it unlikely that an item will break in transit, but sometimes it does happen. If there is a problem let me know as soon as possible as there are time restraints on reporting damages on insured items. Damaged items MUST be reported within 5 days of receipt - there are no exceptions.
*IF* your item is damaged - a replacement CANNOT be made until the insurance claim is filed - received - and paid. You can choose if you would like a refund or a new item. This WILL delay the receipt of the replacement item by several weeks which I know it's a hassle, but it's the only way that it can be done.
**IF** your item is needed for a specific deadline (like a custom signature plate) and there is not time to risk waiting for the claim to be processed a *new* item must be purchased - then when the insurance claim goes through, you will receive your full refund - that will be mailed directly to you.
Please understand that due to the hand painted / handcrafted nature of our work, no two items are ever exactly alike and imperfections (like brushstrokes) are what make handmade items what they are!
Ready to ship items will ship within 1 - 2 days of received payment.
If your payment arrives in the form of an e-check through Paypal, items will ship once it clears (3-5 days usually). Custom orders will not be started until payment has cleared.
State sales tax will be charged on the item price (not including shipping). This total will appear on Paypal during checkout.
Ready to ship orders must be canceled prior to shipment as once the item is shipped it cannot be canceled.
Custom orders cannot be canceled once production has began.
**If your item was shipped with insurance, any and all damages must be reported to me within 5 days of receiving your package. After 5 days, there is no guarantee that an insurance claim will be covered by the shipping company. You must retain all original packaging and damaged pieces until after the claim is fully processed.
Lost or Damaged Packages: Unless insurance on the item is purchased I cannot be responsible for lost or damaged packages. Listings include insurance unless otherwise stated in the listing (mainly items under $30 may not include insurance).
*SEE REFUND POLICY SECTION for information on what to do if your item is damaged.
If you would like to save on shipping for combined orders, convo me PRIOR to checkout. I can adjust the listings to save you money before you checkout - but not after, as I am unable to recover any fees I owe to Etsy.
I am willing to ship INTERNATIONALLY. Please convo me for a shipping cost prior to purchase and I can adjust the listed as needed.