Announcement   Free domestic shipping for orders over $100. Instant downloads and logo designs not included in promo. Sale runs the whole month of September!

Announcement

Last updated on Sep 4, 2018

Free domestic shipping for orders over $100. Instant downloads and logo designs not included in promo. Sale runs the whole month of September!

Pastel Trail

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Pastel Trail

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Shop policies

Last updated on May 15, 2017
Welcome to the PastelTrail Etsy shop :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
All sales are final, we can offer replacements for any lost or damaged items. We can't make any changes or arrange any exchanges to the order once it has already been shipped out.
Payment
We accept payments via PayPal
Shipping
Digital poster downloads and logo/graphic design items are delivered via email or direct download.

We ship all poster prints with USPS first class mail, in a reinforced cardboard tube, to protect it douring shipping.

Processing time for poster prints is 3-5 business days, often even faster :)

Please make sure that the address you enter when ordering is correct or send info with any changes before the order is marked as shipped. We can't change the address once the item is shipped out.

If an item is lost in transit or arrives damaged, we're happy to send a replacement.

If you have any questions or problems with your order, send a convo or email to info [at] pasteltrail.com - please make sure to include your order number as well :)

Please allow 24-48 hours (a bit longer if it's the weekend) for a reply. Don't worry though, we will get in touch to help you with your queries and requests.