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PatriciaAnnJewelry

♥Patricia Ann Jewelry Designs - Personalized Jewelry♥

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PatriciaAnnJewelry's Shop Announcement

♥PROCESSING TIME♥ up to 7 DAYS to create personalized item THEN shipping
♥SHIPPING TIME♥ ➽USA - USPS First Class with delivery confirmation (usually takes 3-7 days, but is not guaranteed and may take longer) ➽Canada & Australia - USPS Priority International (usually takes 2-4 weeks but is not guaranteed and may take longer)

♥POLICIES♥ http://www.etsy.com/shop/PatriciaAnnJewelry/policy
-Please read before making a purchase

**Please read Etsy's Site Policies - DOs & DON"Ts - Here:
https://www.etsy.com/help/article/483

***Please be aware of Etsy's "Buyer Best Practices" - guidlines here:
https://www.etsy.com/help/article/483#transactions_buyers

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➽CANNOT STAMP ON THE BACK OF THE METAL
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Although I use a nice thick gauge metal, I cannot stamp on the back because stamping mars the metal and it shows through to the other side.
Please contact me before ordering if you need to know an exact date the item(s) you'd like will ship or to discuss shipping upgrade options and costs.

★POLICIES and FAQs★
Please read my policies before ordering
http://www.etsy.com/shop/PatriciaAnnJewelry/policy

★FACEBOOK★
For updates on products and designs, please follow my shop on Facebook by clicking "Like" on my Patricia Ann Jewelry Designs Page at:

https://www.facebook.com/pages/Patricia-Ann-Jewelry-Designs/150264865041131


Thank you for visiting Patricia Ann Jewelry Designs! Please contact me with any questions!

Patricia

PatriciaAnnJewelry's Shop Policies

Welcome

Hi and welcome to Patricia Ann Jewelry Designs where you'll find personalized, unique jewelry created just for you!

PRODUCTION TIME - is up to 14 days to create personalized item, before shipping.
SHIPPING TIME -
➽UNITED STATES:
Standard shipping is via USPS First Class with delivery confirmation. When I ship your item, you will receive an email indicating the ship date and delivery confirmation number. Items USUALLY arrive between 3-7 days, although it is not guaranteed and may take longer.
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➽CANADA & AUSTRALIA: (NOTE: CUSTOMS DUES ARE YOUR RESPONSIBILITY - see below)
USPS Priority Mail International flat rate. This USUALLY takes anywhere from 2-6 weeks SHIPPING TIME, but is not guaranteed and may take longer. This is the method I've had the best luck with. Because it is out of the US, there isn't a tracking number (there is a customs number).
➽CUSTOMS FEES:
Any customs fees/taxes/tariffs/etc. imposed by your country are your responsibility to pay. Sometimes the local post office will HOLD the item in CUSTOMS until you come to pay the custom fees. You may have to contact your post office to pick up your item. Please be aware that these fees can be very expensive. If you have questions about what this fee will be, please contact your customs office, I have no way of helping you estimate these fees. I DO NOT refund you for any portion of these fees.
By law, I will be marking your item(s) as "merchandise" and NOT a "gift".
Please do not leave me negative feedback due to delays imposed by your country's postal service, as these are out of my control

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RUSH ORDERS
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If you need a rush order or faster shipping method, please contact me BEFORE ordering to discuss options and prices.

(NOTE: Per Etsy policy I will not create or ship item until payment has cleared. See information regarding E-Checks through Paypal below).

For updates on products and designs, please follow my shop on Facebook by clicking "Like" on my Patricia Ann Jewelry Designs page at:
https://www.facebook.com/pages/Patricia-Ann-Jewelry-Designs/150264865041131

See all of my designs here on etsy at:
http://www.etsy.com/shop/PatriciaAnnJewelry

Thank you and please contact me with any questions!
Patricia

Payment

I accept PayPal and Credit Cards direct checkout through Etsy.

WA state residents will be charged 8.5% sales tax on total purchase

Note - you do not have to have a Paypal account to purchase through Paypal - see information here: https://www.etsy.com/help/article/224

For helpful information on how to make a purchase on Etsy:
http://www.etsy.com/help/article/339

E-Checks - if you pay with an E-Check through Paypal, per Etsy policy I will not create or ship item until payment has cleared. (Please note that it can take 3-7 days for E-Check payments to clear, so please plan accordingly).

Shipping

PRODUCTION TIME - is up to 14 days to create personalized item, before shipping.
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SHIPPING - IMPORTANT INFORMATION
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➽UNITED STATES (I am in the USA):
Standard shipping is via USPS First Class with delivery confirmation. When I ship your item, you will receive an email indicating the ship date and delivery confirmation number. Items USUALLY arrive between 3-7 days, although it is not guaranteed and may take longer. Upgraded shipping time is available at check out. Upgraded shipping is a faster way of shipping, but does not change the processing time. If you need a rush order - contact me first.

➽CANADA & AUSTRALIA: (NOTE: CUSTOMS FEES ARE YOUR RESPONSIBILITY)
Shipping is via USPS Priority Mail International flat rate. This usually takes anywhere from 2-6 weeks, but is not guaranteed and may take longer. This is the method I've had the best luck with. Because it is out of the US, there isn't a tracking number (there is a customs number).
➽CUSTOMS FEES:
Any customs fees/duties/taxes/etc. imposed by your country are your responsibility to pay. Sometimes the local post office will hold the item until you come to pay the custom fees. You may have to contact your post office to pick up your item. Please be aware that these fees can be very expensive. If you have questions about what this fee will be, please contact your customs office, I have no way of helping you estimate these fees. I DO NOT refund you for any portion of these fees.
By law, I will be marking your item(s) as "merchandise" and NOT a "gift".

Please do not leave me negative feedback due to delays imposed by your country's postal service, as these are out of my control


If you need a RUSH ORDER or faster shipping method, please contact me BEFORE ordering to discuss options and prices.

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REGARDING THE POST OFFICE
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Every once in a while, the post office makes a mistake and a package gets delayed. They don't always update the tracking along the way, either. I've had packages delayed, but they've always shown up. Please be patient.

PLEASE DO NOT LEAVE NEGATIVE FEEDBACK ON MY ACCOUNT due to post office errors. I have no control over the post office once your order is shipped. Please contact me and we'll see if we can figure it out.

If you need a rush order, or a guaranteed delivery date, please contact me before ordering and we can discuss options (time, cost, etc.).

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PACKAGING
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All of my jewelry is created by hand then carefully placed in a plastic baggie, then placed into a cotton-filled jewelry box and tied with pretty raffia. The jewelry boxes are then shipped in bubble wrapped envelopes.

Items arrive ready to wear and enjoy, or give as a gift!

Refunds and Exchanges

LOOK AT THE SIZES OF THE ITEM YOU ARE PURCHASING!!!!!!!!!!!
I cannot state this enough. Ordering online can be hard because you cannot see the item or its size in person. So, look at all the photos and read the sizes. I will not take back any personalized items just because "It's smaller than I thought it would be". The sizes are listed. Please read them. Please read the entire listing.

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PERSONALIZED ITEMS - RETURNS
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I do not accept returns or exchanges of personalized items, (except in the event that I make a mistake).

PLEASE look at the details and all photos in the listing before purchasing, so you know the size of the item.

I create each personalized item based on the order information provided. Please review the information on the receipt to be sure the information you provided is correct. I have no way of knowing if a name or date was noted incorrectly. If you find an error, please notify as quickly as possible, so if possible I can catch it before the item is made.
CONTACT ME THROUGH ETSY BY LOGGING IN AND SENDING A CONVO FROM THE INVOICE.

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DAMAGE - Keychains / Jump Rings / Bracelets / etc.
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1) My items are not designed or constructed to withstand use on a keychain (I do not make keychains DO NOT recommend putting any of my items onto keychains, keyrings, etc.

2) If the item is sold on a necklace, it is not designed to be put onto a bracelet
I use different thicknesses of jump rings for bracelets.

NOTE: If you open the jump ring, you will weaken it and it could fall off.
If you put an item onto a keychain and it falls off, or if you put a heavy item onto a bracelet and it falls off, I will not replace the item - as it is NOT a defect in the item.

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CHAINS
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Most women wear an 18" chain. A very petite woman, small teen, or young girl would fit a 16". Please order the correct length of chain. I cannot accept returns or exchanges of chains.

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HAND STAMPING
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Items in my shop are carefully hand stamped by me, Patricia :). Each item is unique and can differ slightly from the photos. Please realized that by hand stamping I create a unique design every time. This is part of the charm of hand stamping vs. engraving. Because of this, sometimes the letters can be a little crooked or the spacing slightly "off". Again, these are to be expected and add to the value and uniqueness of each creation!

If specific details are not noted when the order is placed, I will make the item as close to the way it is shown in the listing example.

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Feedback
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Please note that leaving neutral or negative feedback before communicating with a seller is poor Etsy etiquette. So please, before giving unsatisfied feedback, contact me first, so I can help with any issues you may have with your order.

Additional Policies and FAQs

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CANNOT STAMP ON THE BACK OF THE METAL
*********************************************************
Many people ask if I can stamp on the back of the discs or bars. Unfortunately, although I use a nice thick gauge metal, I cannot stamp on the back because stamping mars the metal and it shows through to the other side.

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Sterling Silver Care Instructions
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Please keep these instructions to refer to

Your jewelry has been hand-crafted with solid sterling silver. Sterling silver is a precious metal that's value continues to rise. It is a somewhat soft metal and requires special care to continue looking good.

Sterling Silver scratches easily, and TARNISHES with normal exposure to air and being worn. To properly care for your silver and to slow the tarnishing process, follow these important steps:

• Sterling silver jewelry should be the last thing put on in the morning, and the first thing taken off at night.

• Do not spray with perfume, body spray, or hair spray, or rub with lotion, etc.

• Carefully wipe your silver jewelry with a polishing cloth after each wearing.

• Store in the plastic baggie provided.

• Do not get your silver wet. Avoid exposing your silver to household chemicals when cleaning with bleach or ammonia, or when swimming in chlorinated water, as these chemicals can damage silver.

• Do not dip your silver into silver cleaning dip, otherwise the black inside the letters will fade or disappear.

To remove tarnish - items available to purchase in my shop here:
https://www.etsy.com/listing/75993142/jewelry-polishing-cloth-sunshine-and
or from any jewelry store:

1. Yellow polish cloth - gently clean jewelry after every wearing.

2. White ultra polish pad (abrasive square) - gently rub away tarnish. (Do not over-use this cloth, it can damage the silver and remove the black in the letters).




♥Thank you again for visiting Patricia Ann Jewelry Designs!♥

Last Updated December 8, 2014