PatriotCustomsInc

If you can imagine it, we can fabricate it, coat it.

Southbridge, Massachusetts | 87 Sales

PatriotCustomsInc

If you can imagine it, we can fabricate it, coat it.

Southbridge, Massachusetts 87 Sales On Etsy since 2014

5 out of 5 stars (27)
Chris Twine

Contact shop owner

Chris Twine

Reviews

Average item review
5 out of 5 stars
(27)
See reviews that mention:
quality 8 shipping 4 customer service 11
View all 27 reviews

About

If you can imagine it, we can fabricate it, coat it.

At Patriot Customs we create unique metal fabricated designs from steel, aluminum, copper, brass and many other alloys, for both commercial and personal use. Beautifully crafted and made-to-order, our three-dimensional signage, interior furnishings, metal wall décor, and metal art sculptures, cast shadows which, when combined with metals such as copper and brass, makes images and lettering come to life.

As a family-owned and operated business, we have built our reputation on quality and exceptional customer service. From sales to project management to quality control, we are here to assist our customers and build relationships. We appreciate the opportunity to earn your business.

Chris and Becky Twine

Shop members

  • Chris Twine

    Owner

  • Becky Twine

    Owner

Shop policies

Last updated on August 23, 2018

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
We want to make sure you are fully satisfied with your purchase. If a problem does arise, please convo us so we can resolve any issues.

Standard non-custom items may be returned within 7 days of the receipt date in good condition. Buyer is responsible for return shipping costs. Money will be returned via Etsy checkout once we receive the item back.

All custom orders are a final sale and are non-refundable. (unless received in damaged condition) If a mistake was made on our behalf, we will correct it and ship a replacement.

Damaged items: If your product arrives with damage, please contact us within 24 hours so we can resolve the issue.

If UPS shows your item was delivered, a replacement will not be sent.
Payment
We accept Etsy Direct Checkout which includes major credit cards and PayPal. We also accept Etsy gift cards.

Cancellations are accepted within 24 hours of purchase.
Shipping
Most orders ship within 10-14 business days after order is placed. All custom orders are sent proofs within 7 business days after order is placed. Custom items usually ship 10-14 business days after item is approved.

Items are shipped via UPS. Your order will be shipped to the address associated to your Etsy account. UPS cannot deliver to a P.O. Box. You will receive a tracking number once your order has been shipped.

Shipping rates are for the continental U.S. only. If you live in Alaska or Hawaii please contact us prior to placing your order so we can adjust the shipping rate accordingly. Sorry we do not ship internationally at this time.

UPS covers up to $100 if your package is lost or damaged. Please convo us if you would like to increase that amount. This would be at an additional cost.

Orders ship out Monday – Friday. Excluding holidays.
Additional policies and FAQs
***PRIOR TO PLACING YOUR ORDER, PLEASE MAKE SURE TO CHECK OUR SHOP ANNOUNCEMENT FOR ANY IMPORTANT NOTICES. SUCH AS DEADLINES FOR SHOP VACATION CLOSURES AND HOLIDAY SCHEDULES. ***

We love custom orders! Please convo us if you have something special in mind, we would love to help.

We offer additional powder coat colors as well. If you have a certain color in mind, please convo us.

We send proofs on all custom orders. Please check spelling, etc. very carefully as we will be using this information to make your product.

All products are made from raw metal material and may be sharp in some areas. Please handle with care and keep away from children.

All items are made to order. Therefore, your item may vary slightly from the photos shown. Any items that are unfinished raw metal may have some scratches/rust spots present.

Our shop is open Monday - Friday 8:00 am - 5:00 pm Eastern Time