Hand Lettered Greeting Cards and Paper Goods
PattieJansen's Shop Policies
Hello and welcome to Pattie Jansen Studio!
Thanks so much for your interest in my work, and...Happy Shopping!
I accept Direct Checkout through Etsy with your credit card. OR, you can also use PayPal for your purchase. PayPal is a super-easy, secure, and well-established way to buy online. You can use any major credit card through PayPal (no need to sign up for a PayPal account). Just be sure to please complete your transaction and pay as soon as you finish checking out. Thanks!
I ship promptly within 1-3 business days via USPS First Class Domestic and International Mail. USPS First Class domestic estimates delivery in 2-5 business days. USPS First Class international orders usually take 10-14 days, but depending on the destination, delivery could take as long as 4-6 weeks. For orders shipped outside of the USA, any customs fees or additional fees are the buyer's responsibility.
I will ship to the address you enter on Etsy, so make sure it's correct and current.
Only one shipping address per order, please. Thanks!
I take great care to ensure that your purchases are safely packaged. Art prints and cards are packaged in a sealed, cello sleeve and shipped to your destination in a rigid, "Stay-Flat" mailer. Note card sets are tucked into a clear, plastic stationery box and shipped to you in a protective, padded "bubble" mailer.
I appreciate hearing from you when you've received your order, so I'll know it arrived safely into your hands. It's easy to do. Just use the REVIEW option for your order.
Thanks a million :)
Refunds and Exchanges
I hope you are truly delighted with your purchase from Pattie Jansen Studio!
Your happiness and satisfaction means everything to me. If, for any reason, you are not happy with your purchase, or if your print or cards are damaged or lost in shipping, please let me know right away so that we can work out a refund, exchange, or replacement solution. Please note that shipping charges are non-refundable.
Additional Policies and FAQs
Tips for protecting your art print:
Each art print from Pattie Jansen Studio is a digital reproduction of one of my original illustrations, printed on archival paper, with high-definition Epson inks which are smudge, scratch, water, and fade resistant. For maximum print life, it is recommended that you display your print under glass (UV filtered is best), and avoid hanging or placing your art print in direct sun.
All images are hand-drawn, hand-lettered original works of art from Pattie Jansen Studio © Pattie Jansen
If you have any questions, just send me an email ("conversation") and I'll be happy to answer them.
Thanks again for visiting my shop, enjoy browsing, and stop by anytime!
Last Updated October 21, 2013