PattyDifusa
Madrid, Spain
Shop policies
Last updated on
September 14, 2020
Welcome to my shop! I hope you enjoy your visit! You will find a mix of modern jewelry for special occasions and everyday.
Before purchasing, convo me if you have any questions.
Before purchasing, convo me if you have any questions.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Items are carefully packaged so that the chances of receiving damaged items will be reduced to the minimal. But please let me know if the item is damaged upon receipt.
If, for any reason, you are not happy with your purchase, you can convo me through Etsy as son as you receive your delivery for an exchange or a full refund (minus shipping costs). A replacement will be sent (or a refund made - whichever you prefer) as soon as the return is received for me.
If, for any reason, you are not happy with your purchase, you can convo me through Etsy as son as you receive your delivery for an exchange or a full refund (minus shipping costs). A replacement will be sent (or a refund made - whichever you prefer) as soon as the return is received for me.
Payment
We accept PayPal payment, VISA, MasterCard and American Express.
Orders are not shipped until payment is received. Please pay before 3 days or I will cancel the sale and relist the items in my shop again.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Thanks
Orders are not shipped until payment is received. Please pay before 3 days or I will cancel the sale and relist the items in my shop again.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Thanks
Shipping
I will mail items out every day from Monday to Friday after the payment has been processed to guarantee fast shipping (this excludes weekends and public holidays, where there is no postal collection available).
The items will be shipped by Registered Mail (Spanish Post Office). This option gives a confirmation of reception and insurance. A signature will be required upon arrival.
ESTIMATED SHIPPING TIMES:
Spain 3-5 Business days
USA / Canadá: 20-40 Business days (Shipping times are longer in this countries at the moment due to COVID 19)
Europe : 5 -10 Business days
Other Countries: 20 - 40 Business days
I'll do my best to meet these shipping estimates, but cannot guarantee them.
It is clients responsibility providing the right address. Please check carefully the address before finishing your purchase.
All jewelry arrives in a nice gift box, all ready to give and carefully shipped to ensure your item arrives undamaged.
The items will be shipped by Registered Mail (Spanish Post Office). This option gives a confirmation of reception and insurance. A signature will be required upon arrival.
ESTIMATED SHIPPING TIMES:
Spain 3-5 Business days
USA / Canadá: 20-40 Business days (Shipping times are longer in this countries at the moment due to COVID 19)
Europe : 5 -10 Business days
Other Countries: 20 - 40 Business days
I'll do my best to meet these shipping estimates, but cannot guarantee them.
It is clients responsibility providing the right address. Please check carefully the address before finishing your purchase.
All jewelry arrives in a nice gift box, all ready to give and carefully shipped to ensure your item arrives undamaged.
Additional policies and FAQs
Please take note of measurements before purchasing.
Please feel free to contact me if you have any questions or doubts.
Thanks for visiting my shop!
Please feel free to contact me if you have any questions or doubts.
Thanks for visiting my shop!