Before purchasing, convo me if you have any questions.
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
Returns and exchange details
If, for any reason, you are not happy with your purchase, you can convo me through Etsy as son as you receive your delivery for an exchange or a full refund (minus shipping costs). A replacement will be sent (or a refund made - whichever you prefer) as soon as the return is received for me.
Orders are not shipped until payment is received. Please pay before 3 days or I will cancel the sale and relist the items in my shop again.
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
The items will be shipped by Registered Mail (Spanish Post Office). This option gives a confirmation of reception and insurance. A signature will be required upon arrival.
ESTIMATED SHIPPING TIMES:
Spain 3-5 Business days
USA / Canadá: 20-40 Business days (Shipping times are longer in this countries at the moment due to COVID 19)
Europe : 5 -10 Business days
Other Countries: 20 - 40 Business days
I'll do my best to meet these shipping estimates, but cannot guarantee them.
It is clients responsibility providing the right address. Please check carefully the address before finishing your purchase.
All jewelry arrives in a nice gift box, all ready to give and carefully shipped to ensure your item arrives undamaged.
Additional policies and FAQs
Please feel free to contact me if you have any questions or doubts.
Thanks for visiting my shop!