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Paula

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Paula

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Shop policies

Last updated on January 24, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I want you to be very happy with your purchase and with the service I provide! Please contact me as soon as possible if there is a problem or if you wish to return an item.

The item must be returned in an unused condition and in the original packaging within 14 days of receipt, and the buyer is responsible for return postage.

Please be sure to obtain proof of posting as I cannot accept responsibility for items lost in the post. I will issue a refund (excluding original shipping) within 24 hours of receipt of the item providing it is returned in the same condition that it was sent.
Payment
Payment is through Paypal or Bank Transfer.
Shipping
Handmade cards will be sent by Royal Mail Second Class post with proof of posting, within 48 hours of receipt of cleared payment.

All other items will be sent Royal Mail Signed For Second Class, within 48 hours of receipt of cleared payment.

Custom items will take longer to dispatch, please do contact me for timescales.