Anonymous on Sep 2, 2012
Got a refund 37 days after purchase. Seller said she was too busy to make and send out my brother's birthday gift. No communication via Etsy conversations, but did reach her via email to see what was going on. Said I'd get a refund in two days. Four days later, I had to remind her again. Had to purchase another present for my brother and it will be extremely belated. I'm not giving neg feedback because seller seemed apologetic and was still very sweet via email. Life happens, I guess.
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