Reviews
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Cherylann on Nov 28, 2020
1 out of 5 starsIt didn’t have much of a chocolate taste.
Amanda responded on Jun 16, 2021
I am sorry the drinking chocolate was not very chocolatey. We pride ourselves on exhaustive taste-testing to create a product that will make *almost* everybody happy. I reached out to confirm directions were followed; they were. You explained that there was nothing wrong with the product, but that it was just too sweet/not chocolatey enough. You described your go-to: a paste made from Hershey's unsweetened chocolate and water added to milk. It makes sense my product would be too sweet/not chocolatey enough for you since the ingredients of my mix include quite a bit of sugar! I hope this one-star review doesn't dissuade most of us who like sweet hot chocolate from giving it a try, and hope you might consider a 3-star rating for something that simply wasn't to your taste in the future.
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Angie on Oct 22, 2020
5 out of 5 starsThis is amazing!!! Better than I expected. Intend to purchase this again near the holidays. It would make a great gift or part of a larger gift basket.
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Melissa on Oct 21, 2020
5 out of 5 starsHave had many items from this shop. The toffee and hot chocolate are our favorites! Top notch service and products!!
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Sara on Oct 6, 2020
1 out of 5 starsExtremely poor service. The shop owner did not have the listing updated to ship free for orders over $35, and instead, placed the blame on Etsy while also updating the listing after the cancellation. Ironically, if I had placed an order over $35 she would still be paying a large amount for shipping, so the argument is not air tight whatsoever. I also would have expected a refund sooner, but I suppose many Etsy shop owners have lives outside of the shop and are trying to make extra money. Regardless, as a former Etsy shop trying to reenter and as a frequent buyer, I find this shift of blame to be unacceptable. I will not shop here ever. I will instead be purchasing from Dandelion Chocolates in SF, as they actually offer free shipping and that is what my dad enjoys. So much for trying something new and supporting a small shop.
Amanda responded on Oct 6, 2020
Thank you for your review. I'm so sorry you are unhappy with the service provided. Once I realized I would not be able to fulfill your order as it did not meet the $35 requirement for free shipping, I cancelled the transaction and issued a full refund. I'm sorry this resolution was so disappointing. This is the first time this situation has occurred and I have since made sure it won't happen again. Thank you for bringing it to my attention.
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DENISE on Sep 12, 2020
5 out of 5 starsLove this Small Double Chocolate! Drinking Chocolate...so cute! Thank you!!! :)
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Nanny on May 4, 2020
5 out of 5 starsThe real thing and made with good chocolate too, not that chalky stuff some vendors use. Thanks.
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kbuck37 on Feb 17, 2020
5 out of 5 starsThese are the real deal truffles! Hubby loved them for Valentine's day and they arrived just in time, thank you so much.
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Paladin2 on Dec 14, 2018
5 out of 5 starsVery quick shipping and lovely packaging. Tucked away as a present for my dad. Updated! Omg! Dad gave me one to try. It was pure chocolate delicious ness. I'll be getting some for myself.
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Paladin2 on Dec 14, 2018
4 out of 5 starsVery quick shipping and lovely packaging. Tucked away as a present for my dad.
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Gail Pelli on Jul 3, 2018
5 out of 5 starsThese are really great for wedding favors. So freshly made that you could smell the chocolate even before opening the canisters. We customized them with a sticker from the bride and groom and gave them out with a mini bottle of Schnapps! I don't drink hot chocolate but am waiting for my family to tell me how great it tastes. If it tastes anything like it smells it will be delicious!!! Thank you!