PawsNClawsCouture

Paws N Claws Couture

La Grange, North Carolina · 3749 Sales

PawsNClawsCouture

Paws N Claws Couture

La Grange, North Carolina 3749 Sales On Etsy since 2013

5 out of 5 stars
(917)

Shop owner

Jennifer

Contact

Announcement   Welcome to our shop!
Sign up for our newsletters at http://www.pawsnclawscouture.com

Follow us on Facebook, instagram and Twitter:
https://www.facebook.com/pawsnclawscouture/
@pawsnclawscouture (Instagram)
@pwsnclwscouture (Twitter)

Check your packing slips when you get your order for a special coupon code!

**Please read our terms & policies on returns/exchanges and shipping before purchasing! Ship by dates are on your receipt after purchase.

Announcement

Last updated on Jun 3, 2018

Welcome to our shop!
Sign up for our newsletters at http://www.pawsnclawscouture.com

Follow us on Facebook, instagram and Twitter:
https://www.facebook.com/pawsnclawscouture/
@pawsnclawscouture (Instagram)
@pwsnclwscouture (Twitter)

Check your packing slips when you get your order for a special coupon code!

**Please read our terms & policies on returns/exchanges and shipping before purchasing! Ship by dates are on your receipt after purchase.

Jennifer

Contact shop owner

Jennifer

View all 1471 items

Reviews

Average item review
5 out of 5 stars
(917)
View all 917 reviews

About

Fashion For You & Your Fur baby!

Welcome to Paws N Claws Couture, we got started by wanting so many different styles and patterns of collars and leashes for our cats and dogs! We finally just sat down and picked out different patterns we liked but couldn't find anywhere else and just started making collars, leashes and harnesses, and now we want to pass them on to you! We take great pride in finding patterns, especially for different seasons and holidays that you just cant find anywhere else! Choose from the many patterns we have or you create your own custom order, because of course there is nothing better then actually being able to choose your own patterns, because who else knows your pets better then you do! We cant wait to start working with you and seeing your pets in Paws N Claws Couture products!

Like us On Facebook and follow us on Instagram! If you are local book your appointment and stop in and see us!!

Shop members

  • Jennifer

    Owner

    Give us a like on Facebook!

Shop policies

Last updated on July 16, 2018
I appreciate your interest in the policies of my shop! My philosophy is that if you're not happy then I'm not doing my job. It is my job to bring you a product that you love and that you are comfortable with your purchase.

Please read the following policies- if you have any questions please do not hesitate to contact me!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
We gladly accept exchanges and cancellations, returns ONLY for exchange. Exchanges will NOT done on item that furbabies have already worn.

Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 3 hours of purchase

We try to ship orders out between 1 and 4 business days, during the holidays and high sale times it may take up to 7 business days.

**Please note that chewing, scratching, or misuse of our collars and/or leashes are not considered to be due to any flaws in workmanship and will not be considered for exchanges or refunds. The same applies for normal wear & tear. Paws N Claws Couture collars are made from highly dependable and strong materials. While they are extremely durable, they can be cut by anything sharp (whether from a snag on a fence or from an aggressive scratching session by a dog/cat or getting snagged playing outside). It is important to keep in mind that all dogs and cats wear collars differently, and the collar's condition will reflect the energy level and roughness of the dog/cat that wears it. One collar style will last years on one dog/cat, and only months on another. For this reason, we encourage you to check your pet's collar and leash frequently for signs of use and wear. It is ultimately up to you to determine the state and condition of your pets's collar before each use. **

Customer is responsible for any shipping charges to exchange products if needed, if products sent and postage is required we will not accept it.

Customs and import tax Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. The buyer is responsible for any shipping fees for items that need to be returned or exchanged.

If for any reason we receive a returned package, address was wrong, not accepted etc.. we will cancel the order and do a refund, shipping charges if any will not be credited back. We will not resend.

Once our package/order has left our hands and is within the postal system, it is not longer our responsibility. Once you receive your tracking number please track your package, especially during the holidays, I am not responsible if any packages get stolen. If you have any questions please contact your local post office.

Sometimes tracking can take up to 24-72 hours to update, you may even receive your package before it updates.
Payment
Payment is required before I will start work on a project, &/or ship it.

Because I do my best to get my products made and shipped as quickly as possible I ONLY allow 3 hours for orders to be cancelled, or refunded. Often if an order is placed while I am in the office it will go out with the rest of the orders I am working on. Both of our time and money is important so please be sure that if you make a purchase by mistake you take care of it quickly. Communication is Key!
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.

We provide tracking (via USPS) for all packages. In the event the shipping address was entered incorrectly during order placement, and the package is lost, we will NOT refund or replace. Please double check your address before submitting an order!

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Customers are responsible for shipping fees if for any reason the item needs to be exchanged, any packages that are sent and payment is required we will not accept.
Additional policies and FAQs
Care instructions:

All favorite puppies & kitties make a mess sometimes... if their new collar happens to get dirty a good scrub with cold water & pre-wash stain remover should do the trick.

I suggest hand washing your collars in cold water. Once hand washed clean I lay them flat on a towel to dry. Please do not use bleach & be sure to air-dry the collar.

*Note: some slight stretching may occur after washing so adjust as necessary afterwards.

**Please note that chewing, scratching, or misuse of our collars and/or leashes are not considered to be due to any flaws in workmanship and will not be considered for exchanges or refunds. The same applies for normal wear & tear. Paws N Claws Couture collars are made from highly dependable and strong materials. While they are extremely durable, they can be cut by anything sharp (whether from a snag on a fence or from an aggressive scratching session by a dog/cat, or getting snagged on something playing outside). It is important to keep in mind that all dogs and cats wear collars differently, and the collar's condition will reflect the energy level and roughness of the dog/cat that wears it. One collar style will last years on one dog/cat, and only months on another. For this reason, we encourage you to check your pet's collar and leash frequently for signs of use and wear. It is ultimately up to you to determine the state and condition of your pets's collar before each use. **

Gift wrapping and packaging:
100% available! I'd love to include a special note with your order if needed! Just shoot me a message and we will take care of it!

We do sell wholesale, you can contact us and request our wholesale pricing or find us on Etsy Wholesale!

More information

Last updated on Jan 2, 2018
Frequently asked questions

My package says delivered but I haven't received it what do I do?

Any questions regarding your Package after it has shipped needs to be directed to your local postal service, after it has left my hands I have no control over it, if any packages unfortunately have been stolen, I am not responsible.