deicaudell on Oct 25, 2016
Tank loves his new tag! I'm a repeat customer not only because he keeps losing his collar, but also due to the exceptional and personable customer service. Tank and I will be customers for life! ❤️
Jade on Sep 8, 2016
My third order; arrived on time and perfectly as described. Highly recommend!
I appreciate every convo you send. I always welcome your comments and concerns, and will then reply to your convo within 24 hours or sooner. If there’s something in question, I will make every attempt to gain your complete satisfaction as quickly as possible.
If I have incorrectly engraved your order from your submitted text, I will immediately replace the item for FREE. Send the original item back within 7 days. The return postage is your responsibility. I will then engrave a new item for you and return it, postage paid, as soon as possible. You will also receive a Thank You Discount Coupon for your inconvenience.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
You DO NOT have to have a personal PayPal account to place your order through the PayPal option. You may use your own credit/debit card to process your order on PayPal.
Please send your payment immediately, if you are paying via PayPal. If I don’t receive payment within 3 business days, I reserve the right to cancel your order.
You will be notified through a convo as soon as your payment has been processed, acknowledging your purchase.
If you choose the Money Order option, please notifiy me when your payment has been mailed. I am unable to ship your order until payment is received and the funds have cleared my account.
You will be notified through a convo as soon as your payment has been processed, along with details about the shipment of your purchase.
I engrave all orders in-house. Please allow up to 3 business days for your item to ship, after receipt of your order.
You will be notified through a convo when your order has shipped.
Items shipped within the United States are sent First Class or Priority through USPS mail. Please allow from 3 to 5 business days to receive your order. All other shipments are sent First Class or Priority International Mail and may require additional shipping time.
I make every effort to ship your item/s with extreme care. Orders are shipped flat, in a padded, protective mailing envelope or in a flat-rate box.
*** I try to be very fair about shipping costs, which include some materials and handling fees. I will refund overcharges when they occur. ***
CUSTOMS AND DUTY FEES
Please note that buyers are responsible for any and all Duties and Customs charges incurred from importing merchandise.
Refunds and Exchanges
DAMAGED DURING SHIPPING
If an order has been damaged during shipping, please contact me immediately. I will assign and email a Return Authorization Number for your order. Please refer to this number when returning your purchase.
Send the original packaging and the order back within 7 days. The return postage is your responsibility. You then may request: a refund of your purchase price; an exchange; or a shop credit.
OTHER REASON FOR REFUND/EXCHANGE
Please convo me if there is a concern with an item. Again, I will work to first achieve your complete satisfaction, or secondly, you may request: a refund of your purchase price; an exchange; or a shop credit. Your complete satisfaction is always my greatest concern.
Additional policies and FAQs
The PeaKazzo’s Emporium studio is a smoke-free environment.
Every engraving is hand-inspected prior to shipping, assuring that you’ll receive pristine work.
Pamela Holechek retains all rights to the original works. Copyright does not transfer with the sale. Original pieces may not be copied or otherwise reproduced in any form without the designer’s consent.
In an effort to fulfill your needs, I welcome custom-order requests. Please contact me through my Etsy shop before placing your order. Please explain what you’d prefer to order. I will send a convo or with a thumbnail image of the Custom Order Avatar, along with the purchase price of the item.
If you wish to purchase the custom item, please place your order through my Etsy shop. Please click the avatar assigned to your order. I will then send a confirmation convo, along with the expected shipping date. Custom orders, as with all others, must be paid for at the time of ordering.
THANK YOU SO MUCH!
Thank you for visiting PeaKazzo’s Emporium...of Pizzazzy Stuff and for allowing me the privilege of “meeting” you. I sincerely appreciate your interest in my work, and I look forward to every time our paths converge.