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Reviews
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Ellie on Aug 9, 2018
5 out of 5 starsIt's perfect! It's heavier than I thought it would be but I think that speaks to its quality. The seller worked with me to get the exact engraving I was looking for, they were very quick to reply and the item arrived very quickly as well. Thank you. :)
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Ostap on Jan 10, 2018
5 out of 5 starsBeautiful. Exactly what I asked for. High quality and very well made.
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Martina on Dec 24, 2017
5 out of 5 starsExcellent!! The pick is awesome, best quaility, great communication and fast shipping. I can definately recommend this shop. Thank you very much.
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Mina on Aug 19, 2017
5 out of 5 starsFive stars, especially great customer service—handled a hiccup professionally and expediently.
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John on Jan 13, 2017
2 out of 5 starsWhile the quality is acceptable, the delivery was not. If you need this item in a timely manner be aware it may take over a month to arrive in the US. I ordered my pick on 11/30 (for Christmas) and did not arrive until 1/9.
Peak27 responded on Mar 13, 2017
Dear Mr Fallon, thank you for appreciating the quality of our products. As you know your order was shipped on time and reached U.S. very rapidly. Unfortunately it was stuck at your local customs for a long time because of the extra traffic of the festivity period. We hope you will accept our apologies. Best regards
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Valentina on Dec 27, 2018
2 out of 5 starsPurchased for a Christmas gift on December 11th, arrived just in time, Saturday 22nd... Honestly for the price paid I expected better. The incision is made badly and is not homogeneous, (less deep and marked on the left and more trodden on the right ...) I was very sorry, because I liked it so much as a gift idea, and also given the long wait for the shipment, I did not imagine it could arrive so clearly defective.
Peak27 responded on Dec 30, 2018
Dear Valentina, Please accept my apologies, I am very sorry you disliked your keychain. Unfortunately you ordered a handmade object and I am not always able to compare to industrial precision. Thank you for your feedback, I will treasure your words in order to improve in the future. All the best, Mariano
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Frequently asked questions
How do I specify personalization?
During the checkout process there will be a notes box where you can type all personalization instructions.
How long will it take to receive my order?
Orders ship within three to five days.
Estimated shipping times:
•Italy: 3-7 business days
•North America: 10-15 business days
•Europe: 5-10 business days
•Australia, New Zealand and Oceania: 10-20 business days
Can I have my order delivered by a certain date?
Please contact me before checkout if you need your purchase to arrive by a certain date, we'll look at our options and try to make it work.
Can you gift wrap my order?
All our products come in a beautiful gift box.
We do not include printed receipts or invoices in our shipments, so they are safe to ship directly to the recipient.
Do you provide discounts for larger orders?
Yes we do! If you are interested in ordering multiple items, please contact me to discuss pricing.
Are your products safe for sensitive skins?
All our products are human grade nickel-free jewelry to prevent the risk of skin irritation.
Do your jewelry require special care?
Simply use a microfiber cloth to keep it shiny.
What are your shop policies in detail?
Please double check the ship-to address before you order.
We cannot honor delivery commitments if you provide the wrong address.
I do my best to meet the estimated shipping time, but cannot guarantee them. Once an item is handed over to the carrier for shipping, I have no control over the item any longer.
For the same reason we cannot offer refund or replacement if your item gets damaged or lost during the delivery process.
Also, we do not issue refunds or replacements on orders identified as delivered.
Any changes to your order must be made within 24 hours from checkout.
We cannot provide refunds or exchanges if you provided incorrect personalization instructions.
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