PeaksandPalms

A perfect blend of practicality and style

Pau, France | 11 Sales

PeaksandPalms

A perfect blend of practicality and style

Pau, France 11 Sales On Etsy since 2014

Announcement   Thanks for dropping by and checking out Peaks & Palms. Previously named 'It's A Pom Pom Thing' we've now taken a different direction as we want to be able to cater for a wider audience all year round. 🏔🌴

Announcement

Last updated on Apr 30, 2017

Thanks for dropping by and checking out Peaks & Palms. Previously named 'It's A Pom Pom Thing' we've now taken a different direction as we want to be able to cater for a wider audience all year round. 🏔🌴

Peaks and Palms

Contact shop owner

Peaks and Palms

About

Multifunctional items for multiple adventures!

Whilst living in the southern French city of Pau, I've been Inspired by its beautiful surroundings of the Pyrénées mountains and flurries of palm trees around every corner. Palm trees and mountains are not something I've usually associated to go hand in hand, so I loved experiencing the contrast of them together. To me, it makes me think of two extremes of feeling free; Up high in the peaks, and amongst the tropical palms that cover many coasts. The fact that Pau is only an hour drive away to the nearest of either of these two destinations is just perfect. The location has enabled me to experience more outdoor adventures and get a feel for what sort of items are needed to make life that little bit more organised, which gives us more time to have fun! Well, it's either that or the fact that I'm getting older that makes me want to own things that aren't just cool to look at, but are also multifunctional and actually have a purpose! 🏔 🌴

Shop members

  • Rhiannon

    Owner, Creator, Designer

    Hi there! I hope you enjoy the handmade items at Peaks & Palms. Please feel free to contact me regarding anything you see. 🏔 Rhiannon 🌴

Shop policies

Last updated on April 30, 2017
Hello! Need some info? Here's my policy! if I have missed anything or you have any other query just contact me and I will get back to you ASAP

Custom Orders - Want something made to your spec? I am happy to make custom items for you depending on what materials I have to work with of course. Just message me and after we are 100 % sure on what you require I will craft your item as soon as payment is made.

All my creations are hand made with care so no item will be exactly the same. I am not a robot :). 🏔 🌴

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Returns – If in the unlikely event you are unhappy with your purchase you may return the item within 7 days (contact me first please) or exchange for a different size or another item. Please note the condition of the item must be as new. The buyer is responsible for covering the cost of returning the item.

Undelivered items: I always get proof of postage & if an item is lost in the mail refunds will only be issued when the mail service have compensated me.

Bespoke items are not covered by my return policy as these are custom orders & are unable to be restocked & sold, if you are unhappy with your custom order please contact me and I will do my best to sort something out. 🏔 🌴
Payment
Payment All items must be paid for as soon as bought here on ETSY if not items will be re-listed.

I accept payment via Paypal.

Etsy keeps your payment information secure. Etsy shops never receive your credit card information. 🏔 🌴
Shipping
I visit the post office most working days, I will usually be dispatched within 24 hours. If you would like it to be sent by recorded delivery then let me know and I will let you know the cost. Items are posted 1st class. I'll do my best to meet these shipping estimates, but can't guarantee them.


Shipping within France - I ship the packages via Colissimo Mail and items are usually arrive within 1-2 working days

Shipping to the UK and the rest of Europe – I ship the packages via Colissimo Mail and items are usually arrive within 3-4 working days.

Shipping to the USA – Items are sent via air mail & should arrive within 7-10 working days, can take longer at busier times. * Please allow 25 working delivery days, as this is the maximum.*

Shipping to the rest of the world - Message me for expected time scale and price.

I will message you once the item has been despatched.

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. 🏔 🌴
Additional policies and FAQs
Care of items –

All items are hand tooled by me and is made to be as secure as much as possible.

Burlap can be brittle so it must be handled gently. Try not to totally immerse burlap in water but use a damp cloth instead. Do not wring or twist the wet fabric. Burlap should always be washed alone because it can shed fibers that are difficult to remove from other fabrics especially terry cloth or any napped fabric. 

Burlap should be air dried or line dried away from direct sunlight for best results.

If the piece needs ironing, it should be done while the burlap is still damp.

Before ironing, stretch the damp garment, place mat or drapes to its natural size and shape. Use a low heat temperature for the iron and iron the piece on the wrong side to prevent any pressing marks and preserve the natural weave.

However, you are able to scrub any stains out that little bit more with faux Leather and Tentex. :) 🏔 🌴