PenderThreads

Shop what's in.

Edwardsville, Illinois
|
| 878 Sales | 5 out of 5 stars 5 out of 5 stars

PenderThreads is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    ❤Hey there! Welcome to Pender Threads! Here you'll find trending accessories and apparel that are popular right now. Have a look around and you're sure to find something to love!❤

PLEASE READ - IMPORTANT INFO ⬇️

➼ ➼ TYPICAL SHIP TIME:

When ordering more than one item please note items may ship separately.

Each item is individually made for each buyer and we’ll complete and ship your creation as quickly as possible.

Our normal processing times are set to about 2-6 business days (holiday processing times and ship times may be different), but the vast majority of orders ship out much faster. We know how important it is to get our valued customers their items as quickly as possible, so please trust we’re doing all we can to make that happen!

Please note that until your order actually ships, we will be unable to give delivery estimates or status updates. Each order is going out as fast as possible and when your package goes out, you will receive a shipped notification by email with tracking info!

➼ ➼ CUSTOMER SATISFACTION

We’re committed to showing each of our customers a five star experience every time. If there are ANY issues with your order, simply message us here on Etsy and let us know! We’ll be happy to work with you to make sure you’re 100% satisfied. It’s our priority!

➼ ➼ DON'T SEE WHAT YOU'RE LOOKING FOR?

We are always looking for new ways to improve our shop and our customer's experience. If you have an idea, or don't see something you would like us to offer, let us know! We're always open to suggestions! Just message us here on Etsy!

Announcement

Last updated on Apr 16, 2022

❤Hey there! Welcome to Pender Threads! Here you'll find trending accessories and apparel that are popular right now. Have a look around and you're sure to find something to love!❤

PLEASE READ - IMPORTANT INFO ⬇️

➼ ➼ TYPICAL SHIP TIME:

When ordering more than one item please note items may ship separately.

Each item is individually made for each buyer and we’ll complete and ship your creation as quickly as possible.

Our normal processing times are set to about 2-6 business days (holiday processing times and ship times may be different), but the vast majority of orders ship out much faster. We know how important it is to get our valued customers their items as quickly as possible, so please trust we’re doing all we can to make that happen!

Please note that until your order actually ships, we will be unable to give delivery estimates or status updates. Each order is going out as fast as possible and when your package goes out, you will receive a shipped notification by email with tracking info!

➼ ➼ CUSTOMER SATISFACTION

We’re committed to showing each of our customers a five star experience every time. If there are ANY issues with your order, simply message us here on Etsy and let us know! We’ll be happy to work with you to make sure you’re 100% satisfied. It’s our priority!

➼ ➼ DON'T SEE WHAT YOU'RE LOOKING FOR?

We are always looking for new ways to improve our shop and our customer's experience. If you have an idea, or don't see something you would like us to offer, let us know! We're always open to suggestions! Just message us here on Etsy!

Items

878 Sales

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Melissa Pender

Contact shop owner

Melissa Pender

Reviews

Average item review
5 out of 5 stars
(159)
See reviews that mention:

About PenderThreads

Sales 878
On Etsy since 2019

Apparel & Accessories

I have ALWAYS wanted to own my own business. For as long as I can remember, the thought of making something that someone was willing to pay their hard-earned money for absolutely fascinated me. It's been quite a journey - from selling my "water colors" at the age of 4 to all of my neighbors, to attempting to sell soap and crocheted goods. Nothing seemed to stick though. Those were all learning experiences to get me to where I am now, right here on Etsy. I love designing items that are popular right now and that (hopefully!) you'll love, too. Come along for the ride and follow us on Facebook and Pinterest - @penderthreads and on Instagram - @penderthreads1

Shop members

  • Melissa

    Owner, Designer

    My name is Melissa Pender, and I am the owner and designer here at Pender Threads. I love creating, crafting, and hanging with family.

Production partners

  • Print Shop 4

    NY, United States

    This production partner takes my designs and prints them onto the products, because I do not have the equipment to do so myself.

  • Print Shop 2

    Phoenix, AZ

    I design all of my own products, but do not have the equipment to professionally print my items. Therefore, I rely on a print shop to print my items to insure top quality for my customers.

  • Print Shop 3

    Charlotte, NC

    This production partner helps me by printing my designs onto my products. I do not have the equipment or knowledge to do so myself.

  • Print Shop 1

    Santa Monica, CA

    I make all my own designs, but rely on this partner to apply my designs to my shirts, tanks, etc.

  • Print Shop 5

    WI, United States

    I design all of my products and then my print partner professionally prints my designs on to the products I offer, since I don't have the equipment to do so myself.

Shop policies

More information

Last updated on May 18, 2022
Frequently asked questions
Care instructions

Caring for your new garments from Pender Threads is super easy! Just turn inside out and wash on cool with like colors. Tumble dry on low and do not bleach.

I accidentally used an old or wrong address. What can I do?

Unfortunately, once an item leaves with the mail or delivery service, we can no longer be held responsible for the item. In rare cases, if an item is shipped to a wrong address it may be returned to our printer, in which case we will ask them to reship it to your correct address for the fee the printer charges. Usually, though, the item is lost forever, so please double check your address before finalizing your purchase.

Pender Threads will not refund or replace items shipped to the wrong address, unless it was due to a mistake we made.

Sizing details

At Pender Threads we truly want you to love your purchase. This is why we include a sizing chart within the images on all of our listings for wearables. Please see the sizing charts and measure before ordering. Order a size up if you are unsure, or if you fall in between two sizes. Also, feel free to convo us with any questions. Our customers' happiness is very important to us, so we will help in any way that we can.

My Item Arrived Damaged

Unfortunately, sometimes items arrive damaged. If this happens, please let us know as soon as possible so that we can work with our printer to rectify the situation as quickly as possible. Photos of the damaged item may be required, and our printer may need to have the item sent back to them. We will work with you to coordinate the logistics to make the process as smooth as possible.

Do you offer a shippping guarantee?

Issues with shipping are very rare, but can happen. Unfortunately, we cannot offer a shipping guarantee on delivery or delivery time, because once the item leaves us, it is no longer under our control.
Delivery is the responsibility of the carrier.

All of our packages ship with tracking numbers and the vast majority ship with USPS. If your package seems to be delayed or lost, we encourage you to begin the claim filing process. If your tracking information is for USPS, please visit the website below:

https://www.usps.com/help/missing-mail.htm

Any packages considered lost by the carrier will not be refunded or replaced by Pender Threads.

Holiday Shipping Times

During the Christmas season, items tend to take longer to process and ship. The general rule of thumb is to place orders by the 10th of December if you wish to receive your item in time for Christmas. Please remember that, while we do our best to get your items to you as quickly as possible, we can not guarantee shipping times or delivery.