PenelopesPaperPantry

Specializing in Custom Celebration Stationery

Battle Creek, Michigan
|
| 90,684 Sales | 5 out of 5 stars 5 out of 5 stars

PenelopesPaperPantry is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    We are no longer accepting orders for Printed Holiday Cards. A Digital card option can be found here: etsy.com/listing/1369134803

Penelope’s Paper Pantry will be closed starting Friday, December 23rd, 2022. The team will return Monday, January 2nd 2023.

Thank you for your support and Happy New Year!

Announcement

Last updated on Dec 16, 2022

We are no longer accepting orders for Printed Holiday Cards. A Digital card option can be found here: etsy.com/listing/1369134803

Penelope’s Paper Pantry will be closed starting Friday, December 23rd, 2022. The team will return Monday, January 2nd 2023.

Thank you for your support and Happy New Year!

Items

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Julie Hopkins

Contact shop owner

Julie Hopkins

Reviews

Average item review
5 out of 5 stars
(23262)
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About PenelopesPaperPantry

Sales 90,684
On Etsy since 2014

Penelope's Paper Pantry Story

Happy New Year!
Penelope's Paper Pantry has started the year off in a BIG way! God found us a "forever home", a larger building that will accommodate our growing staff and business. We are so excited about the new space and will be completely moved in soon.
Penelope’s Paper Pantry is extremely blessed and grateful to be a part of Etsy and the Etsy Community.
September 30th, 2021 marked the seventh anniversary of Penelope’s Paper Pantry Etsy journey.
What a life changing experience it has been! The shop began with six Christmas Family Photo cards and now features over 2000 designs specializing in four celebration categories: Wedding, Graduation, Baby and Christmas Photo cards.
This is our story...
The shop began when my daughter Chelsea was planning her wedding. She and now husband Noah (you may notice their names on many of the invitations) took me to a high end wedding stationery shop in San Francisco. The shop was small but featured binder upon binder from ceiling to floor of every wedding invitation designer imaginable. The pricing was high end and out of our budget. After reviewing the designs and paper along with having access to a printer and a lot of encouragement from my daughter Penelope’s Paper Pantry was created.
Penelope’s is named after my mother who inspired creativity in all of her seven children and now in her grandchildren and great grandchildren.
In the beginning there were two designers, who still remain on staff, they worked tirelessly along side me and I am so blessed they are still part of the team. The original design studio was the size of a utility closet and did not have any windows. There were days we would spend close to 12 hours working in that cozy little space. As the business grew two things were readily apparent, we needed more space and additional staff. And as only God can do, he provided additional staff and a larger place to work at just the right time. Penelope’s moved into a one bedroom apartment with lots of windows. It was just perfect.
The new location served us well for the next two years. The team grew and so did the business. We had a better understanding of our target customer, our offerings and seasonal shifts in business. It was very exciting! Every time we needed someone or something to continue to develop and grow the business God made a way.
In the Spring of 2018 we moved to a professional studio and office. The new space made it possible for design, production and packaging to all be under one roof. This arrangement has improved communication between the three teams and enhances quality control and productivity resulting in a very fast turn around time on orders.
The most important part of this experience has been our customers. People that took a leap of faith on our products and services when we were just starting out. It has been my longstanding philosophy that “if we listen to our customers we will never fail”. I still stand by that philosophy. Our customers have been amazing and have taught us so many things. Our designs, shop process and customer service initiatives have all been customer inspired. The goal we have for each customer is that you love the end result and that you have a positive experience shopping on Etsy.
Thank you to God, Etsy, the Etsy Community and the amazing customers that have made Penelope’s Paper Pantry survive and thrive over the past seven years. We look forward to being your stationery partner for many more years to come.

Shop members

  • Julie Hopkins

    Owner, Customer Service

  • Kristen Schau

    Customer Service, Design Team Manager, Marketer

    Married mom of 2 kids. I graduated with my Associates in Graphic Design in 2015. I've been with Penelope's since 2014 when we first opened.

  • Alayna Nail

    Customer Service, Design Team Assistant Manager

  • Lauren O'Dell

    Customer Service, Sample Specialist, Design Team Assistant Manager

  • Anthony Staib

    Designer, Customer Service, Production And Shipping Assistant

  • Tim Stillson

    Production Manager, Maker

  • Autumn Mast

    Packaging Manager, Customer Service, Shipper

  • Taylor Rice

    Customer Service Manager, Shipper

Shop policies

Last updated on January 23, 2023
Welcome to PenelopesPaperPantry!
Mission Statement:
To Create High Quality AFFORDABLE Custom Celebration Stationery, Featuring Unique Relevant Designs, Using Premium Materials and Outstanding Customer Service.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on May 18, 2022

Frequently asked questions

How "customizable" is the text?

The text is completely customizable.

Are envelopes included with the order?

Yes, the listing will state what color or you may have a choice of colors.

Custom and personalized orders

Yes, we send unlimited proofs until the customer approved the design for print. An order is not printed without a customer's approval.

Custom and personalized orders

Please send us your custom details and custom requests in the "additional notes to seller" section at checkout.