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Reviews
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nleemeyer on Jan 21, 2025
5 out of 5 starsBirthday cards came out great and customer service was amazing
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Kim on Jan 18, 2025
5 out of 5 starsAs described. Turned out beautifully. Very quick turn around. Great with communication and help with questions about ordering. Highly recommend!
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Tom Langemo on Jan 16, 2025
5 out of 5 starsThese were exactly what I was hoping for and am about to order more for my family members!
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Kathrine21 on Jan 14, 2025
5 out of 5 starsThe coasters turned out beautiful, and were a wonderful gift
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Haley Pardue on Jan 20, 2025
5 out of 5 starsBeautiful invites. I loved that they came with envelopes. They even sent extra envelopes. Very affordable for high quality product.
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Stephanie on Jan 19, 2025
5 out of 5 starsShops was quick and easy to work with! Will look at using them next year!
About PenelopesPaperPantry
Penelope's Paper Pantry Story
Shop members
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Julie Hopkins
Owner, Customer Service
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Kristen Schau
Customer Service, Design Team Manager, Marketer
Married mom of 2 kids. I graduated with my Associates in Graphic Design in 2015. I've been with Penelope's since 2014 when we first opened.
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Alayna Nail
Customer Service, Design Team Assistant Manager
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Autumn Mast
Packaging Manager, Customer Service, Shipper
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
More information
Frequently asked questions
How "customizable" is the text?
The text is completely customizable.
Are envelopes included with the order?
Yes, the listing will state what color or you may have a choice of colors.
Will I be able to review my order before it's shipped?
Yes, we send unlimited proofs until the customer approved the design for print. An order is not printed without a customer's approval.
Custom and personalized orders
Please send us your custom details and custom requests in the "notes to seller" section at checkout, via an Etsy Message, or via e-mail to PenelopesPaperPantry@gmail.com.
Is it possible to RUSH an order?
Any request for less than the Standard 7-10 business day turnaround time may require a Rush Fee of $80 to $150 (Dependent on the complexity of the order and turnaround time requested).
Perks:
• The order is pushed to the top of our list
• We process change requests as they come in
• Our goal is to get an approval in 24-48 hours
Keep in mind:
• Rush orders need to be placed by 9am EST Mon thru Fri
• Expedited shipping is NOT a rush fee
• We are only open until 2pm on Fridays
• The designer will provide a deadline for your approval
• It's the customer's responsibility to keep up with correspondence
• The Customer must take the time to review the proof as unintentional errors are often made during "Rush" jobs.