PennypantsDecoden

Welcome to PennypantsDecoden :)

Newton Abbot, United Kingdom · 451 Sales

PennypantsDecoden

Welcome to PennypantsDecoden :)

Newton Abbot, United Kingdom 451 Sales On Etsy since 2013

0 out of 5 stars
(109)

Shop owner

Penny

Contact

PennypantsDecoden is taking a short break

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Note from shop owner Hello! :)

I'm away right now but be sure to check back soon <3

Note from shop owner

Last updated on Mar 29, 2016

Hello! :)

I'm away right now but be sure to check back soon <3

Penny

Contact shop owner

Penny

Reviews

No reviews in the last year
Avia Schelts

Avia Schelts on Nov 27, 2015

5 out of 5 stars

Absolutely wonderful. Looks just like the picture, and is such good quality :3

yoojin ahn

yoojin ahn on Oct 3, 2015

5 out of 5 stars

I love this item! It's adorable and Penny was a great communicator. Although the unicorn horn was broken in the shipping process, it's was so worth it!:)

View all 109 reviews

Shop policies

Last updated on July 6, 2013
Hello!

Welcome to my shop PennypantsDecoden where I hope you'll find something that makes you smile :)

Please feel free to contact me via the Etsy contact section or by e-mail to PennypantsDecoden [!at] hotmail.com if you have any questions about my items <3

CUSTOM ORDERS WELCOME!!! :) Message me for further information.

Thanks!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Paypal only.

Order cancellations will not be accepted - be sure that you want the product before commiting to buy!

If payment has not been received within 1 week of purchasing, any items not paid for will be re-listed.
Shipping
All items within the UK will be shipped by First Class Recorded Delivery meaning tracking is included.

For items outside the UK tracking is not included, however this can be added at an extra cost of £5 - please let me know if you would like this added and I will arrange for you.

I aim to post items within 24 hours of payment being received - please note items will not be posted until payment has been received. Please also note that this does not include custom orders, for which delivery time will be longer but will be discussed at time of ordering.
Refunds and Exchanges
I make every effort to ensure loss or damage does not occur, but I cannot refund items damaged or lost during shipping - I use recorded delivery within the UK and am happy to add this for non UK customers as detailed in my Delivery Policy.

All items are wrapped securely by me to help avoid damage in transit.

I hope you will be happy with your product, however if you are unhappy please get in touch via the Etsy contact section.

I will not issue a refund if you have simply changed your mind and no longer want the item, or if you accidentally damage the item.

Please be aware that this item is handmade and although every effort has been taken by me to produce a product of high quality, this item is for decorative purposes and you will need to be careful when handling the item to minimise the risk of breakages.

Thank you for reading.

<3
Additional policies and FAQs
For custom orders please message me through the Etsy contact section where we can discuss options available :) I love custom orders!!! <3

Share a picture of your item(s) on Instagram, link and hashtag @PennypantsDecoden & #PennypantsDecoden and you'll receive 10% off your next order!!!!!! :)

Although it looks yummy, this product is NOT EDIBLE :(

Upon arrival you may notice a slight smell to the silicone - this should only be temporary as the package has been sealed - once the product has been allowed time to breathe the scent should gradually disappear.

This item is made in a home that also contains two dogs, a cat and some naughty little ferrets! However they do not come into direct contact with any of the items I make.

Due to the product containing small parts, this item may not be suitable for young children.

Custom orders can take up to 14 days to make, depending on whether certain items are in stock - also I prefer to give these products at least 48 hours to dry completely before posting them out.

Tips for looking after your new item -

*Avoid placing this item in tight places such as pockets and cramped bags as parts could catch and break.

*If you do accidentally damage your item, most breakages can be repaired by using an every-day superglue to stick parts back together.

*Over time your item may collect fluff; simply dampen a cotton bud in some warm water and lightly wipe over the item.

Any other questions get in touch through Etsy or by any of the below methods! <3<3<3

Kik: PennypantsDecoden
Instagram: PennypantsDecoden
InstaMessage: PennypantsDecoden
E-mail: PennypantsDecoden [!at] hotmail.com