Reviews
-
-
Joud on May 3, 2022
5 out of 5 starsI am very pleased with my order and experience. Danielle was professional, accommodating, patient and highly transparent at every step. She did not rush my decision and made sure I was 100% satisfied before purchasing. The item was shipped on time and in excellent condition. I would highly recommend to anyone!
-
Seema on Feb 19, 2022
3 out of 5 starsNice item but it won’t last. The lettering quality is not what I expected.
Peony Custom Creations responded on Mar 5, 2022
Hello Seema, I’m sorry to hear that the letter quality is not what you were expecting. Customer Satisfaction is a priority and our promise to you. Please message me directly and we will ensure that your concerns are resolved. At the time of your order, the ‘vinyl’ lettering option was selected. It is possible that the ‘painted’ lettering option may have produced a look and feel more in line with what you were expecting. Regardless of the lettering option chosen (vinyl or paint), each of our custom pieces undergoes rigorous quality control measures to ensure the piece is produced according to best practices and recommendations for each product used. Thank you for the opportunity to work on this project with you and I look forward to resolving your concerns.
-
hanna on Feb 9, 2022
5 out of 5 starsAbsolutely beautiful! So pleased with this. Will definitely be using again! Thank you so much 😊
-
-
Lorena on Feb 4, 2022
5 out of 5 starsThe sign was wonderful, and the seller was so extremely helpful when it came to getting it done on time. I was beyond impressed with the service. The sign itself is made from such gorgeous wood and everything just came together so beautifully.
-
-
kat on Jan 6, 2022
5 out of 5 starsDanielle has great customer service and it is obvious she cares deeply about customer satisfaction. Beautiful looking bath tray
-
Elizabeth on Jan 5, 2022
5 out of 5 starsBought this because I needed an address plaque that stood out. Delivery people keep missing my place. This one is well made and really pops up front.
-
-
-
Melanie on Nov 30, 2021
5 out of 5 starsThe quality of the sign that was made is amazing and I can't wait to give it as a Christmas gift. I worked with the shop owner to make sure the design was exactly what I wanted and they were super friendly and responded quickly to all of my messaged. Love it!
-
-
Olivia on Oct 22, 2021
5 out of 5 starsabsolutely love this! goes perfectly on my wall, light weight and easy to hang!
