Reviews
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Anonymous on Jan 18, 2012
3 out of 5 starsCommunication could have been better once item was shipped out, so I could estimate arrival. I would suggest to let customers know if they want tracking that they have to purchase it. FYI: the package you sent did have tracking on it, so it would of been nice to have had that number!
PepperAndRoxy responded on Jul 12, 2016
We communicated quite a bit about this. The holidays are a very busy time for the shop, and my shop announcement and banner specified that production would take a few extra days. Tracking is now free, but at the time of your purchase I did notify you that it could be added on during checkout. I contacted you many times about when you should expect the order. Thank you. I hope you loved it!