PeppertreeStationery

Peppertree Design Stationery

Chicago, Illinois | 71 Sales

PeppertreeStationery

Peppertree Design Stationery

Chicago, Illinois 71 Sales On Etsy since 2011

5 out of 5 stars
(26)

Shop owner

Contact

Emily

Contact shop owner

Emily

View all 30 items

Reviews

Average item review
5 out of 5 stars
(26)
See reviews that mention:
quality 3 shipping 4 customer service 3
View all 26 reviews

About

Custom Wedding, Baby and Everyday Stationery

As a professional graphic designer and photographer, I opened this shop as a way to share my talents with couples, new parents and anyone looking for beautiful, modern stationery. I strive to create clean, sophisticated pieces and enjoy working with clients to create designs that fit their needs.

Shop members

  • Emily

    Owner, Designer

Shop policies

Last updated on November 5, 2018
Welcome to Peppertree Stationery!

Peppertree Stationery offers custom wedding, baby and everyday stationery.

As a graphic designer, I created Peppertree Stationery because I enjoy working with individual clients to create special custom pieces for clients weddings, new babies and other special occasions.

I strive to create clean, modern pieces and hope you find something you enjoy. Like my design style but don’t see what you’re looking for? I love creating custom pieces for clients and will be more than happy to create something for you!

Please feel free to message me with any questions or comments on Etsy or at peppertreedesign [!at] gmail.com.

Thank you for visiting my shop!

First time buying on Etsy? Follow these simple steps
http://www.etsy.com/help_guide_checkout.php

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
There are no refunds or exchanges on custom items. Please let me know within 7 days of receipt if your order arrives damaged or you are unhappy with your order. I will do my best to resolve the issue. Refunds will not be issued if proofs are approved with spelling, punctuation and grammatical errors. All deposits are non-refundable.

All items are packaged carefully for shipping and we are not liable for any damage incurred during the shipping process. I am more than happy to have the shipping company add insurance to your shipment for an additional fee.

Note, we do our best to provide colors as you see them on screen. However, slight color variation from your computer screen to print may occur. If color matching is important please order a sample before you proceed with your full order. Convo me and I will create a sample listing for you to purchase. Samples are shipped after payment is received.
Payment
Peppertree accepts Visa, MasterCard, American Express, Discover and PayPal. Note, credit card payments are made through PayPal, but don’t worry, you don’t need a PayPal account to use your credit card. Just click “I do not have a PayPal account” and pay securely with your credit card.

Custom orders require 75% of your order estimate to be paid at the beginning of the project. A custom listing will be posted for you to purchase. Production will begin when the deposit is received. The remaining balance will be posted when your order is complete. Your order will ship when final payment is received. Custom orders are non-refundable.

If you notice a mistake on any items, please convo me and I’ll work with you to resolve the issue.
Shipping
Items are shipped via USPS unless otherwise requested. If you have a preferred shipping vendor, I am more than happy to use your vendor at an additional cost. Expedited shipping is available for an additional fee.

Standard orders are shipped within 3-5 days of your order (unless notified otherwise). Custom orders are shipped based on the production schedule established when your order is placed.

Peppertree Stationery is not responsible for orders lost in the mail due to undeliverable addresses or mail delays. Items damaged or lost in transit are the responsibility of USPS or your preferred vendor. Peppertree does not guarantee arrival date. Refunds will not be given for packages lost during transit. Items are not considered lost until 30 days after shipment date.

We ship orders to the address given with your purchase. Please make sure it is correct. If you would like to have your items shipped to a different address, please leave ‘a note to seller.’
Additional policies and FAQs
SAMPLES
Printed custom samples are available for $15. A custom listing of your sample will be posted for you to purchase. Samples are shipped after payment is received.

WEDDING INVITATIONS
Wedding invitations are sold as suites (includes invitation with envelope, reply card with envelope). If you have a custom request (like a map or accommodation card) that you would like to include in your invitation suite, convo me and we can discuss the details.

The minimum order for wedding invitations is 25; additional quantities are available in increments of 5.

CUSTOM ORDERS
I love creating custom pieces for clients and will be more than happy to create something for you. Most items in my shop can be customized (colors, fonts, wording). Do you have a completely new idea? Convo me!

Custom orders require 75% of your order estimate to be paid at the beginning of the project. A custom listing will be posted for you to purchase. Production will begin when payment is received. The remaining balance will be posted when your order is complete. Shipping costs are calculated at this time and will be included in the balance. Your order will ship when final payment is received.

Two rounds of digital proofs are included with your order. Each additional proof after two rounds is $50. Printed proofs are available at an additional cost. Please read all proofs very carefully to avoid spelling, punctuation and grammatical errors! Refunds will not be issued if proofs are approved with these mistakes.

When the PDF proof has been approved, production of your order will begin. Any changes made after production starts are subject to an additional fee.

The timeline of your project depends on the quantity and complexity of your order. Timing varies based on changes, design details and availability of materials. I will communicate with you throughout the process and keep you in the loop.

Note, Indiana residents will be charged a 7% sales tax.

For wholesale inquiries please email me at peppertreedesign [!at] gmail.com.

Please message me with any questions!

Thank you for visiting my shop!