PeridotMountain's Shop Policies
Welcome to Peridot Mountain.
Our Shop Policies are very simple: We want every buyer to be 100% Satisfied.
We take Shop Reviews very seriously, and if for some reason you are not satisfied with your purchase or our service, we kindly request that you contact us first, before writing a Review, giving us at least an opportunity to solve the matter in question to your complete satisfaction.
Our Perferred Form of Payment is by Paypal.
If you do not have a paypal account you can use your credit card through paypal in the following way, without opening an account:
Purchasing with a Credit Card through PayPal
When you're ready to check out, go to your Cart.
Choose PayPal as your payment method and click Check out with PayPal.
Once You're Redirected to Paypal
1) Instead of choosing to pay with your PayPal account, select the option to pay with a debit or credit card.
2) You'll then be prompted to fill in your billing and credit card information.
3) You'll also be asked whether you want to save your information with PayPal. Uncheck the box if you don't want to. You'll still need to enter your email address so PayPal can send you a receipt.
4) Click Continue to return to Etsy Checkout to review and submit your final order.
Your payment isn't sent until you click Submit Order on Etsy.
Note: PayPal places restrictions on how often you can use their Guest Checkout feature.
How to Contact PayPal
If you run into any trouble or have any questions about PayPal's Guest Checkout, please contact PayPal directly.
PayPal's phone numbers are: 1-888-221-1161 (US), 1-402-935-2050 (if calling from outside the US)
As we ship from the Canary Islands, Spain, please be advised that the Spanish Postal Service Does Not provide Tracking Numbers for First Class Mail.
Tracking is available only for Certified Mail. Certified Mail requires a signature, and can be provided for an additional $3.50 over normal shipping rate.
Also please advised that Shipping to the U:S. can take up to Three Weeks or more,
due to American Security Checks.
And we hope all buyers will please understand that as there are two International Postal Systems involved, we can not guarantee package arrival date or even estimate shipping time to your destination.
Refunds and Exchanges
Our Refund Policy is Very Simple:
Return Any Thing at Any Time, no reason needed, for a full refund.
Last Updated January 31, 2015