PeriodElegance's Shop Policies
We accept Credit Cards, PayPal or personal checks as a form of payment, and as soon as payment is received and cleared, your item will be shipped. Sales tax will be charged to California residents.
Should the shipping price not be displayed in this tab, you may place the item in your cart to see shipping cost. You can then proceed to purchase or remove the item from your cart.
We do our best to ship items within 1-3 days of purchase. We will combine shipping on multiple items at one time, please convo for quote before purchasing. Unless stated otherwise in the listing itself, packages will be sent via USPS Priority or Standard Post. Insurance and delivery confirmation is included in shipping. Items will be shipped to the address specified on your Etsy receipt, NOT PayPal. Please ensure that this is correct. If you need to ship to a different address, please let us know the same day as your order!
Each item is carefully wrapped and packaged with new materials (bubble wrap, paper, foam, etc). Every order arrives in a new cardboard box with beautiful labeling.
We ship international packages via USPS Priority Mail. It is more expensive and a more reliable method. It includes a tracking number and insurance and the package should arrive within 1-2 weeks. Please convo us and we can get you an International shipping quote --EVERYWHERE ELSE costs in the listings are estimates only.
Payment by PayPal or credit card only accepted for international purchases. All customs fees and taxes, duties, etc that may be incurred at the time of delivery would be at the discretion of your country's tax regulations and are payable by the buyer. For any additional information, refer to your local Customs Agency. Returns will not be accepted due to customs fees.
Refunds and Exchanges
All vintage items are sold "AS IS". Every item is vintage and normal wear is considered perfectly acceptable. Some manufacturing anomalies may exist in china or glass items such as an occasional tiny iron speck, dust 'bump' in the glaze, bubble, etc. I try to describe everything as accurately as possible (including noticeable blemishes and flaws) and provide a variety of pictures. Please read the descriptions, note measurements and contact me if you have any specific questions or require additional photos prior to purchasing.
Refunds to U.S. buyers are given as a merchandise credit and are only granted on rare occasions. Please convo me within 5 days to discuss your reason for return. A merchandise credit only will be issued under the following conditions: credit will be given if the item is significantly different than the description states; credit will be given if the item is returned back in optimum, resalable condition. Buyer will be responsible for all costs associated with shipping item(s) back to Period Elegance.
Additional Policies and FAQs
SENDING AS A GIFT
If you would like to send an item as a gift, we can include a card with envelope (and personalized message, if you prefer!). Please let us know in the "Message to Seller" section of checkout if you'll be sending a gift.
Gifts certificates are presented on beautifully designed stock cards with hand addressed envelopes and shipped to recipient in a white envelope or gift box via USPS.
Each gift certificate has its own unique certificate number enabling the recipient to use it as store credit against any item they would like to purchase through Period Elegance’s store on Etsy.
Any outstanding balance as a result of an order being lower than the value of the gift certificate will leave the recipient an option of a store credit with Period Elegance on Etsy store to be used toward a future purchase or, a refund of the value difference will be made to the recipient via PayPal.
Any outstanding balance as a result of an order exceeding the value of the gift certificate value will be indicated during the checkout process and must be paid at the time of transaction by the recipient through Paypal or Direct Checkout.
Gift certificates cannot be used to purchase other gift certificates. Gift certificates are non-refundable and may not be exchanged for cash. The unique certificate number that is assigned to each certificate can be used only one time during a transaction. The gift certificate cannot be replaced if lost or stolen.
All gift certificates must be signed by Julia Arndt, owner of Period Elegance in order to be valid.
Claims must be filed within 24 hours of delivery of an item.
We would love if you would leave feedback once you receive your item to let us know that you received it. I strive to provide you with a positive shopping experience. If, for any reason, you are not happy with the transaction please inform us and give us an opportunity to resolve it.
Last Updated January 18, 2015