Brighton, United Kingdom

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This shop got multiple 5-star reviews in the past 7 days.



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Average item review
4.5 out of 5 stars
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Quality 508 Shipping 312 Customer service 228

About PersonalisebyLisa

Sales 19,320
On Etsy since 2018

Welcome to Personalisebylisa. Offering gifts that can be personalised with any text up to 6 letters in gold, rose gold & silver foil or debossed.

 Whilst on maternity leave a few years ago I decided to set up a small business to allow me to work around my young family.

Now we are a very small family run business, we thrive on producing high quality goods with exceptional customer service.

We enjoy being creative and love personalising items, we look forward to hearing your ideas too.

Thank you for visiting our page, please feel free to contact us and we will get back to you quickly.

Shop policies

More information

Last updated on Jan 30, 2021
Frequently asked questions
Custom and personalised orders

Please contact me if you have specific requests, I can hotstamp any name or word up to 6 characters capital letters or 9 lowercase letters or mixed.
Please be specific in the personalisation section as I will copy EXACTLY what is in the box.
I also have special characters # & - ‘ 🖤 And others, please ask.
Placement of personalisation can also be considered.

Gift wrapping and packaging

Your item will arrive carefully wrapped and in a padded envelope.

We will provide the genuine leather cases with a protective sleeve and gift box free of charge.

International shipping

It is possible to ship international, please use the correct shipping code when making your purchase.
If you choose standard shipping service you will NOT receive a tracking number, this is only available if you choose the tracked shipping option.
Standard shipping can take up to 20 business days depending on state for delivery, although in most cases it will be delivered sooner than expected.
Etsy will generate an estimated delivery date although this does not take in consideration a global pandemic so delivery dates may be different to those stated.
Please note that I cannot be accountable for any import taxes or fees.

Care instructions

Please note that the foil printed on the PU Leather cases is not permanent and may rub away. If you would like the letters to be a permanent feature then I would advise that the Genuine leather products hold the foil much better due to the nature of the material.

Contacting me

Please use Etsy message to contact me rather than email as the email account is monitored less frequently and your order will be attached to the message which saves a lot of time.

Address details

Please ensure you enter the correct address details on the order, I cannot be held responsible for items not arriving due to incorrect or incomplete information.


Most items posted in the UK will be sent standard shipping so you won’t receive a tracking number, if you upgrade the shipping service to tracked service the tracking information will be attached to the original order.

International orders will be sent standard shipping service so will not receive a tracking number unless it’s upgraded to tracked shipping service and the tracking information will be attached to the original order.

Estimated delivery date

Please note Etsy will automatically generate an estimated delivery date based on what they think delivery will be.
This does NOT take in to consideration an international epidemic OR international bank holidays, please take this in to consideration before contacting me regarding your delivery of your parcel.

Does this case completely cover my phone?

Pu phone case- this is a clip on case that leaves the top and bottom exposed, this case is more for aesthetics and not protection.

Genuine leather cases- this is a fully protective case with a rubber bumper around all the edges and it comes up over the screen.

Have I ordered the correct size phone case?

iPhone 11 comes in 3 different sizes

iPhone 11 Pro (smallest)
iPhone 11
iPhone 11 Pro Max (largest)

iPhone 12 comes in 4 sizes

iPhone 12 mini (smallest)
iPhone 12 and iPhone 12 Pro (same size)
iPhone 12 Pro Max (largest)