PetitChu's Shop Policies
♡ Hello and welcome to Petit Chu's Shop on Etsy!
We offer a selection of cute "kawaii" craft supplies and hobby products. High quality items with a unique and whimsical style!
International customers please contact us for shippign rates to your country!
♡ We currently accept Paypal as payment method, only. All payments must be cleared before we ship your order.
PLEASE NOTE THAT ALL PRICES IN OUR ETSY SHOP ARE LISTED WITHOUT ANY TAX INCLUDED. 25% OR 6% SWEDISH VALUE ADDED TAX WILL BE ADDED TO ALL EU ORDERS BEFORE CHECKOUT.
♡ If payment is not received within 48 hours, your order will be canceled.
Orders will normally be shipped within 1-5 business days after we receive your payment. All order will be shipped from Sweden via regular (standard) mail. We can calculate for other trackable services such as register mail or EMS upon reques, but a higher shipping cost might apply.
Orders should arrive within 3-14 working days after being shipped, but usually earlier.
Please understand that Petit Chu is not responsible for any custom, tax or import fee that may apply in your country.
All orders will be carefully packed to prevent any damage. Shipping cost always include handling/processing fee as well as suitable and secure packing material for your items (such as padded envelopes, boxes, bubble-wrap etc).
Refunds and Exchanges
♡ If you are not pleased with your purchase for any reason, please return it unused in the original packaging within seven days from when you recieve it. Note that you as a buyer is responsible for the return shipping cost. We will refund your purchase as soon as we receive your return. Please contact us before you return any items.
Please be assured that all orders are carefully checked before being packed and shipped. If you for some reason receive a broken item, please send us a picture of it and we wil send you refund for it.
Additional Policies and FAQs
♡ Please understand that we do not send any products to any person or company for free. We will not respond to any messages with such requests. If you wish to review an order or a product that you purchased from us, please contact us. We will gladly post a link to your review/youtube clip on our facebook. Thank you for understanding. ♡
♡ NOTE: Please be advised that most items that is being sold on Petit Chu's Etsy shop or webshop are not suitable for young children. ♡
Sweden (not for public visiting)
Reg no. SE880419272501
Last Updated January 27, 2013