PetuniaandIvy is taking a short break

Loading

Note from shop owner Please note: Petunia and Ivy will be on vacation. We will reopen again late July. In the meantime, please feel free to join me on Instagram @petuniaandivy, or Facebook https://www.facebook.com/pages/Petunia-and-Ivy/200063480020431?ref=hl for ready to ship items and sales.

Thank you for stopping by and so sorry for any inconvenience this may cause.
xoxo,
Jen

Note from shop owner

Last updated on Jun 23, 2018

Please note: Petunia and Ivy will be on vacation. We will reopen again late July. In the meantime, please feel free to join me on Instagram @petuniaandivy, or Facebook https://www.facebook.com/pages/Petunia-and-Ivy/200063480020431?ref=hl for ready to ship items and sales.

Thank you for stopping by and so sorry for any inconvenience this may cause.
xoxo,
Jen

Jennifer

Contact shop owner

Jennifer

Shop policies

Last updated on December 31, 2014

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Although all sales are final, I strive to meet all of my customer's needs. If for some reason you are not happy with your purchase, please contact me. I will try my hardest to remedy the situation. Thanks
Payment
I accept PayPal as my primary method of payment or credit cards through Etsy's processing. Orders paid through Etsy will show on your credit card bill as ETSY Brooklyn, NY
Shipping
{Shipping Method}

• I ship via USPS to offer you the most economical shipping method possible.
• Domestic orders will take between 3 to 5 business days for travel.
• USPS offers delivery confirmation number not tracking numbers. While the number can give a general idea of where your package may be it does not always reflect its status.

{Lost, Stolen, and Undelivered Shipments}

USPS failures are not my fault or a reflection on my level of dedication to my customers. If your shipment is sent without insurance:

• Petunia and Ivy is not responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer.
• I am unable to replace or reship items purchased without insurance.
• If you want to purchase insurance you may do so by contacting us prior to ordering.

{Shipment & Address Changes}

I strive to ship within 3-5 days of purchase, for this reason we will use the addresses provided to us on the invoice. Be sure to verify your address because:

• I will ship to the shipment address listed in the order confirmation. This includes Paypal addresses.
• Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.

{International Orders}

• International orders are average 5-15 business days for delivery.
• Petunia and Ivy is not responsible for customs delays, lost or stolen packages
• International package IDs are not tracking numbers, but parcel numbers to confirm your shipment
• If you want a tracking ID it will need to ship FedEx or UPS and send me a convo before you purchase.
Additional policies and FAQs
If you see an item you wish you would have gotten to first, or if there is a specific color, style, or size you want but don't see just let me know and I will see if I can re-create it for you!