PhatGrrl

Alternative, Original, Eclectic, Jewellery

London, United Kingdom · 9 Sales

PhatGrrl

Alternative, Original, Eclectic, Jewellery

London, United Kingdom 9 Sales On Etsy since 2008

0 out of 5 stars
(6)

Shop owner

PhatGrrl

Contact

Announcement   Alternative, original, eclectic, handmade jewellery for unique Divas!

www.phatgrrl.com All my jewellery is constructed and made using good quality supplies, be they vintage, re-purposed or new. www.phatgrrl.com

PhatGrrl ® [fætgurl]
adj
Slang: Scintillating, Fierce Woman!


www.phatgrrl.com
PhatGrrl ® is a registered trademark

Announcement

Alternative, original, eclectic, handmade jewellery for unique Divas!

www.phatgrrl.com All my jewellery is constructed and made using good quality supplies, be they vintage, re-purposed or new. www.phatgrrl.com

PhatGrrl ® [fætgurl]
adj
Slang: Scintillating, Fierce Woman!


www.phatgrrl.com
PhatGrrl ® is a registered trademark

PhatGrrl

Contact shop owner

PhatGrrl

Reviews

No reviews in the last year

Anonymous on Apr 12, 2011

5 out of 5 stars

A great artist! A great seller! HIGHLY recommend!!!

Anonymous on Apr 12, 2011

5 out of 5 stars

Amazing seller!!! Highly recommend. The ring was even better in person, she did an incredible job on packaging (not only sturdy, but oh so cute...Pink wrapping)...and each ring was in its own box.

Anonymous on Apr 12, 2011

5 out of 5 stars

Amazing! Seller is creative, talented, all of the rings arrived in the most adorable packaging...Sturdy protected and hot pink wrapping...So cool. HIGHLY recommend!

Anonymous on Feb 8, 2011

5 out of 5 stars

She's perfect -- fits perfectly and makes quite the statement. nThank you!

Anonymous on Sep 10, 2009

5 out of 5 stars

beautiful piece!! prompt delivery

View all 6 reviews

Shop policies

Last updated on March 29, 2011
Alternative Jewellery | PhatGrrl creates eclectic jewellery, constructing kitsch rings, necklaces and bracelets for unique people! Time for fondant fancies and tea....

http://www.etsy.com/storque/etsy-news/an-important-note-on-international-postal-delays-11571/

Please Be aware that there have been delays to packages arriving on time due to the heavy snow experienced in the UK pre Christmas. This caused many flights to be grounded, causing Airmail post and packages to be stuck on the ground too and not winging their way to their destinations, Some were also shipped. Destination countries have also suffered and there is still backlogs of mail. Normal airmail post to worldwide Royal Mail states takes between 7 days (if you're lucky) 10 days, if all is well within the system. It can be longer if an item is held in customs or if there are issues in the postal system, so please be aware that delays do/can happen. These issues are out of my hands, but I will always do everything in my power to ensure you are happy.

Because of this odd situation with the UK snow, weather conditions affecting the states, terrorist alerts and customs holding items longer, it has caused mayhem and I hope that customers and potential customers understand. The postal service here and abroad is still catching up so the delay of post arriving may be longer.

Please be patient and don't worry, I will do all I can to ensure that you have a smile on your face by the time your packages arrive.

www.phatgrrl.com to sign up for my newsletter.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Please pay using PayPal. I will wait for you to pay at check out. If you don't pay within 24hours after going through check out, unless I hear from you I will have to cancel the order.

Please be aware that are liable for all taxes or custom charges once the items leave me.

When I have shipped your item, I will contact you to let you know that it's on its way to you.

Please be aware that once the item leaves me, if you have not requested tracking, I have no way to tell you at what stage your parcel is at, or if there are delays, when your package will arrive. i can guarantee that my customer service will make sure that you are happy!
Shipping
Shipping includes gift wrapping, packaging and handling.


PLEASE NOTE: For any potential USA delays see information at bottom of page.


For UK************

UK: Please note this information is subject to change re charges by Royal mail.

UK shipping is sent by Royal Mail first class mail.

Estimated delivery time: 1-3 days once posted (you know what the UK post is like)

Compensation UK (insurance) additional options:

I will request a Certificate of Posting from the Post Office as proof of posting. First class mail has a standard compensation of up to £34 ($68.43)for loss or damage.

I advise to take out insurance on large orders or if you are aware of any postal issues in your area.

********************************************
World:

Europe and worldwide shipping is sent via Airmail and Airsure can be added at an additional cost inclusive of insurance. If you would like your items sent via Airsure, please message me and I will give you an accurate cost and invoice you.

Please do consider taking up the insurance if you purchase several items, it brings with it peace of mind for the safe delivery of your items.

During normal periods Royal Mail states that Airmail takes between 7 - 15 days, this is really with the luck of the Gods. More than not, your package could take between 7 days to 6 weeks, especially if it is held in customs or if there have been delays with weather conditions in the UK or in your country.

Please be aware if you have not requested tracking, or insurance once the package leaves me, there is no way of me telling you why it hasn't arrived on time or where it might be at in the postal system.

If an order does not arrive within the expected time, please email or message me. Please be aware that delays can occur due to issues out of my control such as weather and postal strikes. I will try to keep you updated and informed as best I can if your package is being tracked and if there are delays, please keep me informed whether your package reaches you. I do ask that customers wait 4 weeks during normal periods and if there are delays in the postal system, to wait at least 6 weeks. This will not effect your rights.

Shipping cost includes handling & packaging. If by error shipping has been over paid I will of course refund the difference. Shipping includes packaging and handling as well as postal charges. I do not make money on shipping, I ensure that your items are gift wrapped and packaged correctly so they get to you in one piece.


If an item is received damaged, please take a picture of it and post it in a message within 24 hours of arriving. I will contact you.

Please make sure you check the item information regarding size, materials, colour.

Message me regarding any of my items if there isn't enough information on the listing or if you want more information on a customized item, or just fancy a natter.

Delivery

If an item is damaged, or not as ordered, please inform me within 24 hours of delivery to arrange a replacement or refund.

INFORMATION ON DELAYS:

International mail services

Increased security measures delays some mail to the USA The US Department of Homeland Security has increased security measures for items carried on passenger airlines. As a result, mail entering the US from around the world, including the UK, which would normally be sent via passenger aircraft must now travel by other means. The latest details of the current arrangements and how we are dealing with mail can be found at:
www.royalmail.com/internationalupdates

USA
Following further severe weather in the United States, mail services have been affected in the Central Plains and Lower Missouri Valley, through the southern Great Lakes and Northern Ohio Valley, towards New York and the North East. Locations affected include Tulsa, Kansas, Des Moines, St Louis, Chicago, Detroit, Indianapolis, Pittsburgh, Philadelphia, New York and Boston. In the south, along the Mississippi-Alabama line, and from South-East Louisiana into West Central and South West Georgia and the Florida panhandle. The Washington DC area was not affected. The USPS international service centre’s in Chicago and New York are unable to carry out receipt or dispatch operations to or from the areas impacted.
Customers can access the most up to date information on all incidents affecting
international mail services at www.royalmail.com/internationalupdates
Refunds and Exchanges
Please note: NO refunds given on earrings - for hygiene reasons. I also do not exchange items.

I don't refund shipping costs if an item is returned to me other than it being faulty.

As boring or as long winded as they seem, please read through the polices prior to purchase:

I will refund any item which is faulty as long as the goods are returned within seven days (UK) and 10 - 15 days (worldwide) with proof of postage. I am also aware that the return time from abroad may take longer than time quoted, this will be taken into consideration.

If you return an item please ask for proof of postage from your post office, I won't accept that you returned it if it goes astray if you do not have proof that it was sent.

Goods should be returned by registered post as I cannot refund items broken or lost during return transit. The shipping fee is paid by you for returns made, once the item has arrived, I will notify you and a refund of the item cost will be placed in to your paypal account.

If you want to buy a gift for someone and are unsure what to choose, request a gift certificate from me.
Additional policies and FAQs
Feedback:

If you're happy with your purchase, please leave feedback and I will purr all over your feedback section.

Rather than leave unjustifiable, negative feedback I would hope that we can talk via the message system on Etsy if you are unhappy about your purchase.

Commissions:

50% retainer is required prior the start of any work on all commissioned pieces. If you change your mind once the work has begun, the retainer will not be refunded.

I do everything I can to present my creations to you as is, so you don't get a nasty surprise!

PhatGrrl reserves the right to refuse to transact with any person for any reason.

All images and logos are Copyright of PhatGrrl™ - and are a PhatGrrlProduction ©

I retain the copyright on my items even after sale.

Please request use of images if you want them for blogs or articles. I can then supply you with higher res images. Thank you.