PhenomeGNOME

Concrete Statues, Handmade Designs for Home & Garden

Jacksonville, Florida On Etsy since 2008

15,134 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

PhenomeGNOME

Concrete Statues, Handmade Designs for Home & Garden

Jacksonville, Florida | 15,134 Sales

Announcement    *** CLICK BELOW TO SEE IMPORTANT SHIPPING TIMELINES ***
My cut off for Christmas delivery was for orders processed no later than October 1st.

Please keep in mind that my statues are not mass produced -- they are made when ordered & completed in the order that payment was received. All of my listings, your shopping cart and confirmation emails explain shipping time frames are approximately 10-11 weeks from date of payment received to date shipped (UNLESS stated otherwise in the listing itself). Custom items and Garden Gnomes can take a bit longer. It's not that it will take me weeks to "make a statue" -- my lead time must take into account how many orders I already have waiting in queue!

I do have a category of items that can ship faster and you can view them all by clicking the link below:
https://www.etsy.com/shop/PhenomeGNOME?section_id=15883997

Never in my wildest dreams could I have imagined such a huge number of people wanting to place an order for the statues I make with my own two hands! While one side of me is very grateful & excited about this -- the other side of me "stresses" because I simply cannot produce my statues any faster than I already am. I am a "one woman shop" -- which means I do everything from photos and listings, to pouring, painting and packing. I understand how important your order is to you -- and I am working just as fast as I can without jeopardizing my quality standards -- which are extremely high. I have to keep reminding myself that I will always have a long lead time and I will never truly be "caught up".

If you intend to give the item you purchase as a gift -- many of my customers print a copy of the statue they order and include the item photo with the greeting card they give to celebrate the holiday or special occasion. This works very well because you still have something to give the recipient and you can tell them you are having a statue hand made especially for them.

You may rest assured that your purchases will be packaged with the greatest of care & expertise. I will contact you via your Etsy email with tracking information when your items have shipped.

Thank you for stopping by!

Mary Ferguson

Join My Social Networking Links!
http://www.facebook.com/PhenomeGNOME
http://pinterest.com/phenomegnome/

Announcement

Last updated on Oct 25, 2020

*** CLICK BELOW TO SEE IMPORTANT SHIPPING TIMELINES ***
My cut off for Christmas delivery was for orders processed no later than October 1st.

Please keep in mind that my statues are not mass produced -- they are made when ordered & completed in the order that payment was received. All of my listings, your shopping cart and confirmation emails explain shipping time frames are approximately 10-11 weeks from date of payment received to date shipped (UNLESS stated otherwise in the listing itself). Custom items and Garden Gnomes can take a bit longer. It's not that it will take me weeks to "make a statue" -- my lead time must take into account how many orders I already have waiting in queue!

I do have a category of items that can ship faster and you can view them all by clicking the link below:
https://www.etsy.com/shop/PhenomeGNOME?section_id=15883997

Never in my wildest dreams could I have imagined such a huge number of people wanting to place an order for the statues I make with my own two hands! While one side of me is very grateful & excited about this -- the other side of me "stresses" because I simply cannot produce my statues any faster than I already am. I am a "one woman shop" -- which means I do everything from photos and listings, to pouring, painting and packing. I understand how important your order is to you -- and I am working just as fast as I can without jeopardizing my quality standards -- which are extremely high. I have to keep reminding myself that I will always have a long lead time and I will never truly be "caught up".

If you intend to give the item you purchase as a gift -- many of my customers print a copy of the statue they order and include the item photo with the greeting card they give to celebrate the holiday or special occasion. This works very well because you still have something to give the recipient and you can tell them you are having a statue hand made especially for them.

You may rest assured that your purchases will be packaged with the greatest of care & expertise. I will contact you via your Etsy email with tracking information when your items have shipped.

Thank you for stopping by!

Mary Ferguson

Join My Social Networking Links!
http://www.facebook.com/PhenomeGNOME
http://pinterest.com/phenomegnome/

Items

15134 Sales
 
Mary Ferguson

Contact shop owner

Mary Ferguson

Reviews

Average item review
5 out of 5 stars
(3648)
See reviews that mention:
quality 394 shipping 507 customer service 444

About PhenomeGNOME

Sales 15,134
On Etsy since 2008

Quality concrete art for home & garden - Gnomebody does it better :)

Quality and attention to detail are my specialties! My statues are not mass produced, they are made when ordered & completed in the order that payment was received. My statues are hand cast using my own special blend of concrete and strengthening components. I strive to bring my customers unique pieces that can't be found anywhere else.

My Pet Angel Statues are extremely important to me. Each pet fills a place in our lives that can never be replaced. My hope is that you find something that will bring you comfort & joy in the memories you shared. My selection is very diverse and the number & styles keeps growing and growing. I have loved and lost many pets over the years and I know how devastating these losses are. I understand how important it is to find "the perfect" item to serve as a remembrance for something that was so loved and such a huge part of our lives.

I mix all my ingredients by hand and pour the molds by hand as well. When I remove my statues from their molds -- they go through a rigorous quality inspection. If I find any imperfections caused by air bubbles (which are unavoidable) I sculpt and repair those areas so that you have as close to a perfect statue as possible. I am truly a one person shop. I don't have a staff or warehouse, I don't have hundreds of statues sitting outside in the weather on pallets or collecting dust on a shelf. When you order from my shop -- you are getting something truly hand made especially for you!

ღஐƸ̵̡Ӝ̵̨̄Ʒஐღღஐ Ƹ̵̡Ӝ̵̨̄Ʒ✿Ƹ̵̡Ӝ̵̨̄ƷஐღღஐƸ̵̡Ӝ̵̨̄Ʒஐ

Enter My Shop by Clicking the Link Below:
http://www.etsy.com/shop/PhenomeGNOME

ღஐƸ̵̡Ӝ̵̨̄Ʒஐღღஐ Ƹ̵̡Ӝ̵̨̄Ʒ✿Ƹ̵̡Ӝ̵̨̄ƷஐღღஐƸ̵̡Ӝ̵̨̄Ʒஐ

I have always had a love for all fantasy related things and it has long been a dream of mine to bring my imagination to life in various artistic ways. I started to create artwork for my little backyard sanctuary -- just for my personal enjoyment. Then my friends & family began asking me to make things for them...

The next thing I knew -- I was blessed with true magic. I was doing what I loved full time, earning a living and working from home. And even though I actually work harder now and longer hours than I ever have -- it doesn't get any better than this :)

Brightest Blessings,

Mary

Shop members

  • Mary Ferguson

    Fantasy Artist

    Looking for unique Garden Sculpture? Fantasy and garden statues are my specialty! I hand make over 300 top quality concrete items and price them to fit every budget. New items are added regularly so please stop by often :)

  • Willow

    My Muse :)

Shop policies

Last updated on December 25, 2019
My name is Mary Ferguson -- welcome to my little corner of Etsy!

Quality and attention to detail are my specialties! My items are not mass produced - statues are made as they are ordered. My statues are hand cast using my own special blend of concrete and strengthening components. I strive to bring my customers unique pieces that can't be found anywhere else.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
MY GOAL IS 100% CUSTOMER SATISFACTION:
If you are not happy with your purchase for any reason please contact me within 3 days of receiving your item and I will do everything possible to make things right. I am a very easy going person to work with and all I ask is that you keep the lines of communication open with me. Please email me with any questions or concerns in a timely manner.

REFUNDS / RETURNS FOR ITEMS RECEIVED & NOT DAMAGED IN TRANSIT:
All returns must be approved by me prior to shipping. Return shipping is paid by the customer; I recommend insuring your parcel against loss or damage. When I receive the item(s) back in unused, undamaged condition I will refund the cost of the item less the original shipping fee/processing fees.
* Custom orders are not refundable.
* Return shipping costs are not refundable.

IF YOUR ITEM IS DAMAGED IN TRANSIT:
In the event something arrives damaged - you must contact me within 3 business days of receiving your item. I require an email with photographs of the damaged item and and damage to the shipping box (showing label) so I may access the best way to resolve the situation. If you do not provide me with the information I request in order to file a claim on your behalf with USPS I will not be able to issue any refund. Please make sure you keep everything as USPS has been known (on occasion) to request that you bring the damaged item(s), the box and ALL the packing materials to them for inspection. If you do not comply with USPS request to bring in the items they will deny the claim for reimbursement and no refund will be issued.

¨°º©©º°¨¨¨¨¨¨°º©©º°¨¨¨¨°º©©º°¨¨¨¨¨°º©©º°¨¨¨¨°º©©º°¨°º©©º°¨¨¨¨¨

Copyright 2008, Mary Ferguson. All Rights Reserved. No original products, images or text may be copied, reproduced, or published in part or in whole (936). http://creativecommons.org/licenses/by-nc-sa/3.0/

I reserve the right to cancel and refund any order at my sole and absolute discretion.
Payment
I accept all major Credit/Debit Cards via PayPal! You do not have to have a PayPal account -- you can check out as a "guest" -- the process is simple and easy!

When you use PayPal or a debit/credit card as your method of payment... the charge may post to your billing statement as "First Coast Dynamic Media, Inc." -- which is my home company for PhenomeGNOME.Etsy.com
Shipping
Please keep in mind that my statues are not mass produced -- they are made when ordered & completed in the order that payment was received. All of my listings, your shopping cart and confirmation emails explain shipping time frames are approximately 10-11 weeks from date of payment received to date shipped. Custom items and Garden Gnomes can take a bit longer. It's not that it will take me weeks to "make a statue" -- my lead time must take into account how many orders I already have waiting in queue!

Any items I have that are READY TO SHIP quickly can be viewed by clicking the link below:
https://www.etsy.com/shop/PhenomeGNOME?section_id=15883997

If you intend to give the item you purchase as a gift -- many of my customers print a copy of the statue they order and include the item photo with the greeting card they give to celebrate the holiday or special occasion. This works very well because you still have something to give the recipient and you can tell them you are having a statue hand made especially for them.

SHIPPING METHODS:

Finding you the most economical shipping rates is part of my goal to maintain 100% Buyer Satisfaction. I use USPS Priority Mail, USPS Flat Rate and Federal Express

INTERNATIONAL SHIPPING:

I am not doing any International shipping at this time.
Additional policies and FAQs
Receiving customer photos is something I look forward to and appreciate very much! Please feel free to post your pictures on my Facebook Page :)

http://www.facebook.com/PhenomeGNOME

If you need help posting your pictures you may email them to me here via your Etsy account and I will put them up for you.

I hope to see you online soon!

Bright Blessings,

Mary

Follow My Fantasy Art Here:
http://www.facebook.com/PhenomeGNOME

More information

Last updated on Dec 26, 2019
Frequently asked questions
Listing says there is "one available" or "only one left" -- does that mean ready to ship now?

I'm so sorry for the confusion! I do not put this on my listings -- this is done randomly by the Etsy system and I have no control over it. Etsy is trying new "tests" telling people to "hurry" -- there are "only one or two left", etc. It makes it really difficult for those of us who have all made to order items.

My statues are not mass produced, they are made when ordered & completed in the order that payment was received. Shipping time frames are clearly posted on each listing.

Do you have any items that are ready to ship quickly?

Yes! Any items I have that can ship in a few business days can be viewed by copying and pasting the following link into your browser (sorry - I have no way to make this link clickable from here).
https://www.etsy.com/shop/PhenomeGNOME?ref=seller-platform-mcnav§ion_id=15883997