PhoenixFarm

Phoenix Farm Store

Fairfield, Maine On Etsy since 2008

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Buyers bought gifts from this shop and gave them 5-star reviews!

PhoenixFarm

Phoenix Farm Store

Fairfield, Maine | 1,248 Sales

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Announcement    Welcome to Phoenix Farm Store. Come browse products from our farm in central Maine and quality vintage and antique items gleaned from the local area. International buyers: VAT or GST are NOT included in any prices in this shop. VAT or GST fees are "not applicable" to this shop. The buyer is responsible for paying any additional taxes or fees charged by their country on their purchases.

Announcement

Last updated on Mar 8, 2018

Welcome to Phoenix Farm Store. Come browse products from our farm in central Maine and quality vintage and antique items gleaned from the local area. International buyers: VAT or GST are NOT included in any prices in this shop. VAT or GST fees are "not applicable" to this shop. The buyer is responsible for paying any additional taxes or fees charged by their country on their purchases.

Items

 

All Items

Dawn

Contact shop owner

Dawn

Reviews

Average item review
5 out of 5 stars
(485)
See reviews that mention:
quality 44 shipping 124 customer service 76

Shop policies

Last updated on July 19, 2019
Welcome to Phoenix Farm, a small family farm in central Maine. We offer our handmade products and fine vintage items for your pleasure and hope that you enjoy using them as much as we enjoy creating and finding them. We want you to be happy with your experience at Phoenix Farm. Please let us know immediately if we can do anything to improve.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
No refunds or exchanges for custom orders or food products. Items are guaranteed as described. Returns are accepted ONLY if the item is not as described. There are no refunds or exchanges for buyer's remorse, change of mind, doesn't fit right, not what you imagined, etc. Ask questions before buying if a particular feature is important to you. If you feel an item is not as described you must contact us within 3 days of receipt to request a return. Prior approval is required for all returns. Refunds will be issued for items returned in the same condition as shipped. Buyer is responsible for all shipping costs unless the item is not as described.
We are not responsible for items lost or damaged in shipping that are not insured. Should your item become lost or damaged and it was insured, contact us and the carrier immediately. We can advise you as to the proper insurer for your shipment. If you need help filing a claim you may contact us and we will try to assist you.
Payment
We ONLY accept payment via PayPal or Etsy Direct Checkout and require that items be paid within 3 days of purchase. Items that are not paid within 3 days of purchase will be relisted, the sale will be cancelled and an appropriate report will be filed. If you have a problem with payment after you make a purchase, contact us immediately, we will try to work with you.
INTERNATIONAL Buyers: VAT, GST or import charges are NOT included in the prices and shipping charges stated in this shop. VAT, GST or import charges are not applicable to this shop, we do not collect these fees. These charges are designated and collected by the buyer's country and are the responsibility of the buyer, paid at the time of delivery. For more information contact your country's customs or postal offices.
Shipping
COMBINED SHIPPING: Etsy calculated shipping does not allow for automatic combining of multiple items purchased together. Message us for a combined shipping quote. Excess shipping over $1 will be refunded to buyers of multiple items. If you prefer, a special listing combining all items for purchase can be set up upon request.
SHIPPING: is via USPS or UPS for most items. All items are carefully packed and shipped with delivery confirmation. We recommend insurance for valuable or delicate items and are happy to add any special services at your request. We will send you an email when your item ships. Because we have no control over the USPS, we are not responsible for items once they leave the farm.
CONFIRMED ADDRESS: Be sure that your PayPal or Direct Checkout address is your current mailing address when you make your payment. We ship to the address associated with the buyer's payment account. If you need shipment elsewhere please inquire PRIOR to purchase. In most cases a new or alternate shipping address may be added to a payment account PRIOR to purchase.
INTERNATIONAL Buyers: any customs or import surcharges are NOT included in stated shipping costs and are the responsibility of the buyer. These charges are NOT APPLICABLE to our shop. We do not collect VAT, GST or import fees. These are paid by the buyer at the time of delivery. We do not mark merchandise as "gifts" for import purposes, this is illegal. Please allow at least two weeks for international deliveries, or longer, depending on the location of the buyer and local customs clearance times.
Additional policies and FAQs
Please leave a five star rating for us after you receive your item. We will consider custom orders, please email with your request. Additional charges apply to custom orders. Please allow additional time for completion of a custom order.
Privacy
Your privacy is important, this shop does not share private information except as required by law. We do not retain private information beyond that required by Etsy and do not use your private information for any purpose other than fulfilling your order or contacting you.