PhoenixFiberworks

Welcome to Phoenix Fiberworks!

Catskill, New York · 135 Sales

PhoenixFiberworks

Welcome to Phoenix Fiberworks!

Catskill, New York 135 Sales On Etsy since 2005

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(105)

PhoenixFiberworks is taking a short break

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Note from shop owner I am currently on semi-permanent retirement, but may take a custom order now and then. To past customers, thank you for your patronage, happy stitching!

Note from shop owner

Last updated on Mar 14, 2011

I am currently on semi-permanent retirement, but may take a custom order now and then. To past customers, thank you for your patronage, happy stitching!

PhoenixFiberworks

Contact shop owner

PhoenixFiberworks

Shop policies

Last updated on March 14, 2011
NOTE: I am not accepting custom or wholesale orders at this time.

My Mission: To share my fiberlust with each and every fiber freak I meet.

Phoenix Fiberworks is my outlet for all this creative fire. When I shop for yarn or roving to dye or spin up, I do it thinking not only of the pleasure I’ll get from creating with it, but also with YOU, my customers, in mind. I push my comfort boundaries to explore new color combinations, new techniques, new textures… all so that I can share that joy with you.

I am one person, working in a tiny galley kitchen.

One of the avenues I offer my customers is custom dyeing and spinning. I enjoy helping fellow fiber freaks bring their vision to life. I remind every single one of them that no two skeins of yarn are the same. As every grain of sand is different, so it is with the custom process. I stress that our collaboration is just that, two creators working to find common ground in one vision. What we come up with, it’s an adventure. I take their vision and give it life. It may be slightly different from what they imagined (it’s a long trip from your head to mine), but it’s *beautiful*.

This is my passion… and I’d love to share it with you.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I am a PayPal merchant, and as such, you can pay me with PayPal funds, your own bank funds, or credit card, all via PayPal. You do NOT need a PayPal account to pay with your CC via PayPal.
Shipping
I do my best to ship within 2 business days. Your package will be shipped via USPS First Class mail unless you make other arrangements.
Refunds and Exchanges
If you are unsatisfied please email me immediately. I will be happy to work with you until you are satisfied, whether through refund, future discount or a replacement skein.

I will accept returns of unused product, *in the same condition it was when you received it*, and refund you 100% of your initial purchase and shipping total.

I ship my packages with digital postage and tracking, and am not responsible for packages lost in the mail.
Additional policies and FAQs
Due to the fickle and magical quality of hand dyed yarn, no two skeins are alike, even in the same dye lot. Think of skeins from the same dye lot as fraternal, not identical, twins. If you are ordering two skeins of the same color for the same project I recommend that you alternate between skeins to minimize differences in portions of your project.

I make every effort to represent colors accurately on my side of the computer screen, HOWEVER, please be aware that your monitor may be set darker or lighter than mine and that monitors register colors differently at the best of times. Please read the product description thoroughly, I do my best to use descriptors like "deepest wine" or "sky blue" to help ensure that you have a good working knowledge of the colors you're looking at.