PhotoJambalaya's Shop Policies
Payment options – PayPal, credit cards
If you wish to pay with a credit card, click on the PayPal icon during checkout process and you will be redirected to PayPal. Next click the “I do not have a PayPal account” and follow the instructions. You will not have to create a PayPal account to complete a purchase.
Wisconsin residents are charged 5 % sales tax.
If you are new to Etsy, this guide may help you to make your first purchase:
Shipment of 'ready to ship' items is guaranteed within 3 business days after cleared payment. If you need your item faster, please let me know and I will do my best. Custom orders are shipped within 7 days.
I ship via first class USPS mail. Other shipping options are available upon request.
I cannot guarantee that any package will be delivered by any specific date. The USPS dates are only guidelines. If you need your item fast, please ask for a shipping upgrade.
Please note, that a total shipping cost includes a postage cost, packaging costs and handling costs.
If an addressee does not accept / pick up a package and an order is shipped back to me, a buyer covers repeat shipping costs.
Please let me know if there is any problem with your order.
International buyers, please note:
Import duties, taxes or other charges are NOT included in the price of the product or shipping cost. These charges are the buyer’s responsibility. You should check with your country’s customs office to determine these additional costs prior to buying.
I do NOT under-value products or claim ‘gift’ on custom forms.
International orders usually take 7-14 days to arrive, unless they are delayed by customes office.
Refunds and Exchanges
Returns are accepted within 7 days of receiving products. Items must be unused and in original condition. Please contact me to let me know that you need to make a return.
Please let me know if you did not receive your order:
- USA orders - within 3 weeks from the date of shipment
- international orders - within 8 weeks from the date of shipment.
No refunds if report of undelivered items is after above times.
I want my customers to be fully satisfied. If there is anything wrong with your order, please contact me before leaving negative or neutral feedback and I will try my best to resolve the problem.
Additional Policies and FAQs
The color of the image can vary widely from one computer monitor to another. Colors may appear to you slightly different, than they are. If you are unable to determine the shade or exact color, please contact me.
I do not try to mislead customers or misrepresent my items. If any error occurs in a description, it is not intentional.
By purchasing items in my shop you confirm that you have read and accept item descriptions and shop policies.
If you have any questions or need clarification, please contact me.
Any suggestions or ideas are welcome!
Last Updated May 13, 2012