Phytognosis

If your not happy with your purchase, please contact me ASAP and we will work the problem out. Your satisfaction is my primary concern! That being said, we are unable to refund any shipping costs or products which have been opened such as oils.

Phytognosis will not be held responsible for lost or damaged items shipped within the US or Internationally, through USPS (the common carrier used) or any other shipping method buyer requests, but would be more than happy to add additonal insurance at an additional cost. Shipments are not insured. Please allow 6 to 8 weeks for delivery of your package after it has left our hands, the Postal Service has been known to hold packages in customs for International Shipments as well as Domestic Shipments for several weeks prior to reaching its destination. Phytognosis is not responsible for delays caused by USPS or any shipping carrier.

I can only accept payment through Paypal at this time. Coupon codes MUST be used at the time of payment, we cannot refund payments for coupon codes you forget to enter.

I use the flat rate shipping boxes for most orders unless they will safely fit into an envelope such as herb packs (ships using first class postage). That means your shipping will never be more than the current USPS rate of $6.35 unless otherwise shown. If you order so much stuff that I cant get it safely into a small box, I will upgrade at no extra cost to you! Its a much better deal to purchase multiple products since they all ship together and for one low price!

Your order will be shipped through the United States Postal Service Priority Mail or First Class Monday through Friday only. Our post office is not open for pickups during the weekends. If you need your order expedited or insurance or anything else, it can be arranged at an additional cost. International orders will be mailed on on the Saturday following your payment and will not be mailed during the Monday through Friday week, I am sorry for this inconvenience.

Because our products are 100% plant based, we cannot accept responsibility for another countries Customs seizing packages. International orders will be shipped at the buyers risk. Again, your international package may be confiscated by customs because of the plant based nature of our products and there is nothing I can do about that. We will provide the customs form and customs number which serves as proof of shipment.

For wholesale information regarding Phytognosis product lines, please contact via conversation. To obtain wholesale price lists, we ask that you fax in a copy of your resellers license along with a company info sheet. Upon receipt all literature will be faxed or emailed to you.

I am sorry to have to say all of this legal stuff but in our crazy world its a must...

Do not take any of our products internally, these are designed for spiritual meditation purposes only and not for internal consumption. Wash your hands after handling our products.

We make no claim to treat or cure any type of illness or health condition with these products. If you are pregnant, nursing, have a medical condition or are on medications, please check with your family doctor before using any of our products as some herbs should not be used during pregnancy or if you have a medical condition. Although these products are handmade using all-natural ingredients, the possibility of allergic reaction is not eliminated. If you experience any discomfort or abnormal reaction, discontinue use and consult a medical professional immediately.

I cannot be held responsible for any injuries, damages, or losses resulting from the use of any Phytognosis products. After purchasing Phytognosis products, it signifies your acceptance of this statement and releases Phytognosis and its affiliates from ALL liability and any liability cases arising thereof.