Funky Women's Clothing > Bohemian Vibes, Indie Fashion
Picarona's Shop Policies
Peace and blessings to everyone!!
Welcome to my shop ♥♥♥
★ For more designs You are wellcome to check out my Facebook Page: https://www.facebook.com/pages/Picarona/146487698754689
★ I accept PayPal as a payment method
★ If you don't have a PayPal account, you can still purchase from my shop with credit card!
Please follow the guide link below about how to pay with credit card without open a PayPal account:
► Please note that shipping time does not include order processing time, that takes:
► Ready to ship items ~
Shipping in 2-5 business days
► Made to order items / Custom orders ~
Shipping out in 1-4 weeks from payment date >> I will do my best to make for you the item as soon as possible, preparation time depends on the volume of orders that I have when you make your order, Thanks for your patience!
►Normal Shipping ~ All purchases sent by registered mail with a tracking number.
✦ Estimated arrival time, from shipment day:
USA: 7 - 15 Business days
Europe: 7 - 20 Business days
Canada: 10 - 25 Business days
Australia: 14 - 25 Business days
The rest of the world: 10 - 35 Business days
► Rapid Delivery Option >>
Via EMS, Express International Shipping ~ Estimated arrival time 3-8 business days, from shipment day (Depending on destination)
► USA - Express Delivery service Door to door, Via Flying Cargo -
up to 8 business days.
✦ For many destinations, upgraded shipping for Express shipping, can be done directly from the shopping cart. if you live in a country that is not on the list and still want express delivery, please contact me and I will check and adjust the shipping price for you :)
>>> IMPORTANT, If you choose EMS Shipping, Please write your phone number with your order, at comments box, and when do you want your item to arrive:))
✦ I ship to your Etsy address. If you wish your item to be sent elsewhere please let me know.
✦ I will update you as soon as I sent your package, with the tracking number of your package.
✦ I ship packages from Sunday - Thursday, and i am usually shipping twice a week.
★★★ All additional charges, such as customs taxes or reshipping are the responsibility of the customer
★★★ Delay in delivery can occur in cases where the customs in the destination country, hold your package and inhibit it. I'm sorry but unfortunately I can not prevent this.
✦ Please Note: In case your delivery was "Unclaimed" (wrong address \ no one was available to claim) and return back to me, i can send it to you again with an additional cost for the new shipping.
★ I am sorry I cant take responsibility for any lost parcels, but please if your parcel is lost from any reason, contact me and i will do my best to try find your parcel :-)
★ Delivery applicable to all countries that have postal relations with Israel
Refunds and Exchanges
★ If you for any reason are not happy with an item, PLEASE CONTACT ME as soon via Etsy Conversations and we will deal with it according to what the problem is.
I'm sure we can sort it out:)
I promise to do everything I can to ensure you will be satisfied with your purchase!
★ Please Note - in a case of returning an item i will refund your money back without the shipping fees both ways, when i will get back my item back (if you return an item, you should pay shipping it back to me).
★ I can exchange only items that are in new conditions - unused, unworn, unwashed.
★ In any case which you would like return an item, please contact me within maximum one week, from the date you received your package :)
★ Please contact me before you send it, Thanks!
★ Please Note ~ No refund in case of Custom Orders ~ Or Made to order items.
★ And yet despite everything, there are always exceptions, so again PLEASE contact me with any problems you may have with the item you purchased :-)
Additional Policies and FAQs
★ It is very important for me that you will be happy with your order, If you are not happy with your item for any reason, please let me know before you live feedback and we will try to solve things out:))
★ If you don't get your parcel in 30 days please contact me, then i can try to search for your parcel with the tracking code.
★ Check out my Shop Announcement for coupon codes offers:)) click under the shop banner.
★ Feedback is always greatly appreciated ♥ i would be happy to here from you!
★ I recommend washing your clothes when the item upside in gentle wash, cold water - 30 degrees max, or hand wash, and hang to dry in shade. Please don't use the drying machine ...for longer life of the garment:)
★ I'm glad to help with any question regarding clothing, sizes, shipping and whatever strikes you:)
Thank you... much love ♥♥♥
> picaronawear [!at] gmail.com
Last Updated July 6, 2015