PierreChayerArtisan

Pierre Chayer Artisan

| Saint-Hyacinthe, Canada

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Hello,
I stay at home to help minimize the risk of COVID-19. But with a home store, I continue to ship your orders and I am available to you by email and by phone.

I appreciate your patience and support. I do my best to meet demand and ship your orders as quickly as possible - and I wish everyone the best in these difficult times.

Welcome to my online store all my products are handcrafted with all the care I can put into it.

Announcement

Last updated on Apr 12, 2020

Hello,
I stay at home to help minimize the risk of COVID-19. But with a home store, I continue to ship your orders and I am available to you by email and by phone.

I appreciate your patience and support. I do my best to meet demand and ship your orders as quickly as possible - and I wish everyone the best in these difficult times.

Welcome to my online store all my products are handcrafted with all the care I can put into it.

Items

 
Pierre Chayer

Contact shop owner

Pierre Chayer

Reviews

Average item review
5 out of 5 stars
(139)
See reviews that mention:
Quality 28 Shipping 24 Customer service 5

About PierreChayerArtisan

Sales 630
On Etsy since 2014

Pierre Chayer Artisan, Story of passion

Our products are made with passion and we choose our raw material in order to bring out all the attractions that nature has taken so long to shape. Whenever possible, we favor local species to reduce our environmental footprint.

Peppermills
Our peppermills are equipped with a ceramic mechanism. We choose wood exception which gives them a unique beauty.

Fruit bowls
Made from unique pieces we turn our bowls and platters way to bring out their natural beauty.

Salad bowls
Our salad bowls are finished with foods safe. They are durable and resist well to water.

Decorative bowls
Made with wood exception, our decorative bowls will be a distinctive element in your design.

Writting instruments
​A product to offer for a distinctive event in a loved one or for your corporate clients.

Food tools
Unique, those little hands to toss the salad are very useful.

Others woodcraft
We manufacture many others products like these beautiful nutcracker.

​Jewelry boxes, tea boxes and hand salt​
Practical and decorative products made with care.

Shop members

  • Pierre Chayer

    Owner, Designer And Artisan

Shop policies

Last updated on June 10, 2021
All our products are made with proud and passion. We select our raw material in a way to get the most character for who the nature take some much time to create. Some our product are in inventory such the peppermills. We can also make special demand ( wood species, design etc.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Peppermill: All our mill are equiped with Crushgrind® méchanisms who have warranty of the ceramic parts from de manufacturer of 25 year .
You do not like the product? You can return to us and we will credit you, you have to assume the shipping cost.
Payment
We accept payment throught throught Etsy. We accept also the Etsy gift card..
Shipping
For inventory item , with the payment confirmation, we will ship as promised with free shipping. We generally use Canada Post.For shipment outside Canada the customs fees and brokage are not included.

Etsy collect and manage the taxe if applicable to your country or your state.
Additional policies and FAQs
Our quality warranty / return policy.
All our peppermills are warranty. The ceramic parts have a warranty of 25 year from the manufacturerr. If the mechanism do not work, communicate with us without delay. We engage to replace, under certains conditions, all our mills with defect. For any questions or comments about our mills or our return policy, do not hesitate to communicate with us.
Privacy
These privacy policies describe how I collect, use and share information, and on what occasions, when you order from me or use my services through Etsy.com or the sites and services linked to it.

These rules do not apply to third-party practices that I do not own or control, including Etsy or any third-party service that you can access through Etsy. You can review Etsy's Privacy Policy to learn more about the site's practices on this.

The information I collect.

To process your order, you must provide me with certain information (which you have authorized Etsy to transmit to me), and in particular your name, email, postal address, payment details, as well as the description of the product you are ordering. You can also decide to communicate certain additional personal information to me (for an order of personalized products for example), by contacting me directly.

Why I need your information and how I use it.

I rely on a certain number of legal bases to collect, use and share your information, and in particular:

to provide you with my services, for example when I use your information
I use your information to provide the services you have requested of me and in my legitimate interest to improve these services;
2) compliance with Etsy's Seller Rules and Conditions of Use. I use your information, if necessary, to comply with my obligations as defined by the Vendors Rules and the Etsy Terms of Service.
3. Sharing and dissemination of information. Information about my customers is important to my business. I only share your personal information for a very limited number of reasons, as well as in a limited number of circumstances such as:

Etsy. I share your information with Etsy when necessary to provide you with my services and to comply with my obligations as defined by Etsy's Seller Rules and Conditions of Use.
Service providers. I use certain third parties in which I trust to carry out certain actions or provide certain services intended for my shop - transport companies for example. I may have to share your personal information with these third parties, but only that which is essential for the provision of these services.
Activity transfers.
If I sell my business or merge it with another, I may have to disclose your information as part of this transaction but only to the extent permitted by law.
Respect for legislation.
I may have to collect, use, store and share your information if I believe in good faith that it is necessary and reasonable to:
(a) respond to a legal process or request from the state;
(b) enforce my agreements, conditions or regulations;
(c) prevent, investigate or manage any fraud or other illegal activity, or any technical or security problem;
(d) protect the rights, property and safety of my clients or others.
4. Data retention
I keep your information only as long as necessary to provide you with my services and for the purposes set out in my privacy policies. I may also have to keep this information to comply with legislative and legal obligations, resolve disputes and enforce my commitments. I generally keep them for a period of: 4 years.

5. Transfers of personal information outside the EU

I can potentially store and process your information through third-party hosts located in the United States or other countries. It can therefore happen to me to transfer your personal information to a jurisdiction where the legislation concerning data protection and government surveillance is different from that of your country. If I have to transfer your personal information outside the European Union, I rely on the Privacy Shield as the legal basis for this, Google Cloud benefiting from the Privacy Shield certification.

6. Your rights
If you are a resident of certain territories, and in particular of the European Union, you have certain rights relating to your personal information. Some of these rights apply generally, and others only in limited cases. These rights are described below:


To access.
You may have the right to access the personal information I hold about you and to receive a copy by contacting me. You will find my contact details below.
Modify, restrict, delete.
You may also have the right to modify your personal information, to restrict my use of it or to delete it. Apart from exceptional circumstances (if for example I had to keep the data linked to my shop for legal reasons), I will generally delete your personal information on request.
To oppose.
You can object 1) to my processing of some of your information within the framework of my legitimate interests and 2) to the receipt of marketing messages from me after having expressly consented to receive them. In these specific cases, I will delete your personal information unless I have legitimate reasons for continuing to use it, or in cases where it is necessary for legal reasons.
To complain.
If you live in the European Union and wish to express concern about my use of your information (and without prejudice to other rights which you may benefit from), you can do so with your local data protection authorities.
How to contact me
Within the framework of the European data protection law, I, Pierre Chayer, am the data controller with regard to your personal information. For any question or concern, you can contact me on my email pierrechayerartisan [!at] gmail.com You can also send me a postal mail at the address:

Pierre Chayer 17010 Frère André St-Hyacinthe, Quebec, Canada, J2T 4X6

* You want to contact me to exercise your right of access, rectification or deletion of personal information held by Etsy, or you can address your request directly to Etsy.

More information

Last updated on Sep 4, 2020
Frequently asked questions
Custom and personalized orders

Communicate with me, i will analyse your request to see if it is faisable

How to care

Available on request

Gift wrapping and packaging

On request only may have additional cost

Wholesale availability

Communicate with me to discuss of yours need