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Pillowation

Decorative Pillow Covers & Accessories

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Pillowation's Shop Announcement

Welcome to Pillowation - contemporary furnishings to your home!

You'll find here great quality handmade pillows with designer look at reasonable prices. Enjoy your shopping! If you have any questions, feel free to contact me.

I working on new collection and, hopefully, will add more items soon.
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A few tips for shoppers:

1. If you not sure about color of item, will it work great with your interior or not, ask me for a swatch! Swatches available for most of fabrics. I do send swatches via avia letter, it usually costs 1,5$-2$
2. You may use search inside of my shop if you looking for something special (specific color, material). Look into sections also - usually I separate items by size
3. Request custom item if you need another size or color of item, or if you even have own design. I can't promise that I can do everything, but I can try! ;)
4. Save on shipping costs when you buy more than one item. You going to pay for each additional item less than for first, because actual shipping costs depends of total weight. You may see shipping costs below of the picture of item, in the last row after item description and feedback.
5. Contact me if you have questions
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My Facebook page: http://www.facebook.com/Pillowation
Twitter: http://twitter.com/Pillowation


Tanya

Pillowation's Shop Policies

Welcome

Welcome to Pillowation!

Thanks for stopping and looking at my creations. Before ordering, please take a moment to read Policies below.

Payment

I accept payment via Paypal. Paypal it is safe payment method, free for buyers and easy to register. If you not able to use Paypal, please contact me and we will discuss other payment methods. I do not accept money orders and checks. I do not ship any items until payment is recieved. Please make your payment within 3 days of purchase. After 3 days, if payment is not received, I will cancel the order and re-list the item. Ofcourse, I'll inform you before.

Shipping

Shipping:

• I ship worldwide.
• Your item will ship via registered Airmail from Ukraine through Ukrpost (national postal service of Ukraine).
• I could provide number of your shipment. Although, in some countries local post services does not support online tracking for international shipments, such as France, Germany, Italy, UK, Australia. If you from country which listed above, your shipment will be trackable only while it is in Ukraine.
• Shipping costs include shipping, insurance, handling and packaging.

Shipping Address:

• Make sure your Etsy address is correct. Your item will be shipped to this address and not Paypal address.
• Please, contact me if your item should be shipped to another address.

Terms & Delivery Time:

• Orders will be mailed within 1-2 days after payment or after your custom item is ready.
• Usually delivery time takes about 1-2 weeks, in some cases up to 3 weeks or more, depends of destination.
•Average delivery time for:
- United States: 10-21days (I expirienced 1 delay to US up to 4 weeks)
- Canada: 14-21days
- Europe: 7-14days
- Australia: 14-21days, but sometimes takes longer, up to 30days.
- Rest of world: 14-21days or longer, depends of location

**Please note: transit time may vary depend on location, post work and holidays, so I cannot guarantee exact arrival time. If you not received your item within 40days, please, contact me, I'll start official search and make a refund for you.

• Customers responsible for local custom taxes and duties. To avoid that in most cases I can mark your package as “gift” on custom declaration.

Refunds and Exchanges

• Please, be sure to read full description of item and look at all pictures of item before to buy. Description contains sizes, materials, colors, care instruction and other important information what should help you to make right choice. It will save yours and my time and energy.
• If for any reason you are not satisfied and would like to make a return or exchange, please contact me within 7 days of receiving your order. Please, do not use items which you want return, they must be in the same new condition as received. You will be responsible for shipping costs to return items. Original shipping costs will not be refunded. Specific or personalized custom orders cannot be returned.
• If you not happy with your item, please contact me before leaving feedback. We’ll try to find solution.

Additional Policies and FAQs

Custom Orders:

If your order is custom, please allow 2-7 days to produce your item/items. If it take less time, I’ll let you know. I do my best to finish all custom orders as quick as possible.

Last Updated September 30, 2011