Last updated on November 30, 2014
Accepted payment methods
PineappleBuffalo accepts PayPal. Please note that you can make a purchase through PayPal with a major credit card. Payments must be received within 5 days of the order or the transaction will be cancelled and the item will be returned to shop.
It is my goal to ship your product within the listed time period which begins at the verification of payment. I will make every effort to pack each item to prevent damage. Most items being shipped to a US destination will be sent via USPS Priority Mail.
Refunds and Exchanges
If you are not 100% satisfied with your non-custom purchase, please contact me within 7 days of receiving your item to request a resolution, including a refund if appropriate. All Items must be returned in new condition and in appropriate/similar if not original packaging. Please contact prior to returning the item for authorization. Return shipping costs will be the customer's responsibility. Custom or commissioned artwork is non-returnable.
Additional policies and FAQs
Please send us a conversation or email with any additional questions or requests.