PineconeHome

Handmade Home Decor As Awesome As You

Cincinnati, Ohio | 10171 Sales

PineconeHome

Handmade Home Decor As Awesome As You

Cincinnati, Ohio 10171 Sales On Etsy since 2013

5 out of 5 stars
(1452)

Announcement   Shop handmade & local at our retail store in Cincinnati.
-Carolyn & Marshall

Announcement

Last updated on Apr 22, 2018

Shop handmade & local at our retail store in Cincinnati.
-Carolyn & Marshall

Carolyn

Contact shop owner

Carolyn

View all 164 items

Reviews

Average item review
5 out of 5 stars
(1452)
View all 1452 reviews

Updates

I can't get the Fifty Nifty US State song out of my head as I finish painting the last few frames. This is going to be one epic gallery wall. #50states #USA

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Happy Birthday 'merica! Timeless color combination of state shaped frames. flag-uaflag-satada

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As you can tell from the mess, we've been crazy busy this month and we are so lucky that were were able to hire Elena for the summer. #firstemployee #smallbusiness

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About

Pinecone Home

Pinecone Home started in 2013 out of frustration in finding the perfect gift for friends and family. The drive for happy customers keeps us motivated – we know without happy customers we’d be in corporate jobs having meetings about meetings only daydreaming and doodling about creating unique gifts. So, thank you.
-Carolyn & Marshall

Sign up for our email list and save 10% on your first order, then continue to receive exclusive deals. Click here to get started: http://bit.ly/PCHsignup

Facebook.com/PineconeHome
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Shop members

  • Carolyn

    Owner, Photographer, Painter

    I like cats, college football, and cross country. I want my house to reflect my personality and hope you do, too. Life fueled by Diet Mountain Dew.

  • Marshall

    Chief Do-er

    For five years, I sat in a cubicle and stared at a spreadsheet all day long. Now, I see the sun on a daily basis, turn doodles into decor and only crunch numbers for my own enjoyment.

  • Ollie

    Scheduling

    The shop princess is always on the hunt for a lap and keeping us informed of meal times.

  • Murray

    Quality Control

    Murray patrols the workshop inspecting every step of the process- in between cat naps, of course.

Shop policies

Last updated on July 26, 2017
Welcome to Pinecone Home!

By focusing on proactive communication and shipping your order within days, not weeks, we hope to change your expectations when it comes to handmade products. Our names are on the line, so you know that we won’t ship any product we wouldn't display ourselves.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We're only happy if you are.

If you are unsatisfied in any way, please contact us and we will do what we can to correct the situation. Our goal is 100% customer satisfaction.

We do accept returns for most products, including some personalized, but do not refund shipping charges unless there is a mistake or defect. Items must be returned within 30 days of purchase. With the purchase of an item you are agreeing to this policy.

If you have questions about specific products please let us know.

-Carolyn & Marshall
Payment
We accept credit cards, PayPal, and Etsy gift cards. You can use PayPal without signing up for a PayPal account.

If you are an Etsy rookie, here's a guide on how to purchase:
https://www.etsy.com/help/article/339

We will start making your product after receiving payment.
Shipping
- We will ship in 10 business days or less via USPS or FedEx (large items) on all standard products.
- Tracking numbers are sent through Etsy.
- If you would like expedited shipping, please contact us and we may be able to accommodate you for an additional charge.
- We will deliver to the address listed on the order unless you indicate otherwise.
- We never include any price info in our packages and are more than happy to write a gift message if you are sending directly to someone special. Please write the message in "note to seller" when purchasing.
- Gift wrapping with newsprint paper is available on some items free of charge upon request.
- If your package doesn't arrive as scheduled, we suggest calling your local post office. The person on your route seems to be the best resource for finding a missing package.
- If USPS returns your package to us, we will happily send it again after you provide a new address and pay the additional shipping charges.

INTERNATIONAL CUSTOMERS-

- We ship USPS First Class international. It usually takes 10 days but can be longer. Chicago is the end of the US tracking and door to door tracking is only available for a select few countries.
- If something goes wrong once it is out of USPS control this will be between you and your domestic delivery service.
- Priority International may be available- please contact for details and pricing
- Import duties, taxes and fees are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
- If unclaimed and returned to us, you will be responsible for paying additional shipping to resend.

UK SHOPPERS-
- If your order's price exceeds the limit for tax free import, you will be charged VAT as well as a Royal Mail fee upon delivery of the package. These additional fees are NOT postage fees and are the responsibility of the UK shopper. You will be responsible for all tariffs and fees once the package reaches it's destination.

With the purchase of an item you are agreeing to this policy. Thanks!
Additional policies and FAQs
All designs made by Pinecone Home, including for custom order requests, are the property of Pinecone Home.

Wholesale and consignment opportunities are available. Email wholesale [!at] pineconehome.com for more information.