Most shoes are available in USA regular sizes 5-11 & in a few cases 12. Some styles are also available in wide sizes.

For the best sizing guarantee, we recommend that clients order our popular
"Perfect Fit" Try On Service:
https://www.etsy.com/listing/119772980/perfect-fit-try-on-wedding-shoes-one?ref=shop_home_active_14&crt=1

Please note that due to shoe size differences; applique and crystal placement may vary slightly from the image displayed.

Also, colors may vary slightly due to variations in computer monitor display settings. Clients are encouraged to mail me their color swatch or purchase swatches from my shop.

Dyeable satin shoes are delicate and are not colorfast. If dyeable satin shoes are exposed to moisture the dye will bleed. You can minimize this by not wearing your shoes where they may get wet, such as in damp grass and on rainy days. If you feel that you need to have your shoes cleaned for any reason we recommend having it done professionally.

Your shoes have been pre sprayed Free with a professional rain guard spray to help protect your shoes from very small amounts of moisture. This does not render your shoes waterproof.

With the first couple wears of your new shoes, you may experience some color rubbing on your foot. With dark colors in particular this is normal. Soap and water can be used to remove any color rubbing on your foot.

With this Popular Service you will have the assurance and Peace of Mind that the shoes will fit!

This is an Excellent Service that is recommended to all my clients residing in the US. While other companies offer similar services for $50. - $75 plus shipping, we offer this wonderful service for the low cost of shipping only at no profit to us!

Perfect Fit Try On Link:
https://www.etsy.com/listing/119772980/perfect-fit-try-on-wedding-shoes-one?ref=shop_home_active_1

Question: If for some reason the shoes are uncomfortable or do not fit my feet correctly will I be able to return them for a complete refund?

Answer: Yes minus the shipping cost as long as the shoes and soles show no sign of wear

ORDER CANCELLATIONS:
I gladly accept cancellations within 1 Hour of Placing Order.

Any other Cancellations will require a re-stocking fee of 20% or $40 whichever is greater.

I am sorry I do no accept refunds, returns or exchanges but please conta
me if you have any problems with your order.

***Due to the custom nature of Pink2Blue shoes...Once they are dyed and or embellished there are no Returns, Exchanges or Refunds.
All Custom Bridal Shoes are a FINAL SALE. ***

Returned Merchandise Without Previous Permission Will Be Declined.

Thank you,
Mimi
Pink2Blue

Adult Bridal Ballet Custom Handmade Shoes:
Victoria, Rachel & Rose Only
If for some reason there is a fitting issue please contact me within 24 hours of receiving your shoes.

• Please understand colors may vary slightly due to fabric and lighting variations. It is always best to send a color swatch from the dress to be matched and advise which side to match the color to. All shoes will be dyed to natural outdoor light unless otherwise specified.

Color names are not an indication of color match. One manufacturer's color name will not be the same as another. Also, colors may vary slightly due to variations in computer monitor display settings. Clients are encouraged to mail me their color swatch or purchase swatches from my shop linked below:

Pink2Blue
678 Walker Hill
Waverly, New York 14892

https://www.etsy.com/listing/108308835/sample-color-swatch-satin-swatches-by?ref=shop_home_active_1&crt=1

PLEASE CHECK THAT YOUR CURRENT MAILING ADDRESS IS THE SAME AS YOUR PAYPAL AND ETSY ACCOUNTS!
Packages will normally be shipped USPS to the address noted during checkout on your ETSY & PayPal accounts unless a third party is otherwise requested in notes to seller.

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WHEN YOU SHOULD RECEIVE YOUR PACKAGE:
We always try our best to ship packages out in a timely manner but do not guarantee they will be delivered by a certain date. Shipping times are all estimates and packages can take longer, so please be patient if your package does not arrive in the estimated delivery time frame.

Please understand that we have no control of your package once it's in the US post office's hands.

PLEASE UNDERSTAND THAT BY PURCHASING FROM OUR SHOP, WE WILL NOT BE HELD RESPONSIBLE FOR LOST INTERNATIONAL PACKAGES.

All international orders are shipped First Class International, which normally takes 12-15 business days to reach their destination, but can take much longer. International orders upgraded to ASPS Priority Shipping normally takes 6-10 days.

Packages shipped around holidays may take longer to get to their destination, so please be patient. PINK2BLUE IS NOT RESPONSIBLE FOR ANY LOST OR DELAYED ORDERS.

Buyer is responsible for paying the customs fees, duties, import taxes, and any related charges.
Please do not message us about marking packages as a "gift" or under valuing the contents, as we will not do that. Thank you.

Your color shoes are dyed with a water-soluble dye and will run if exposed to water. Our Free Protective Service includes a water- protecting spray that has been used to minimize the damage done by moisture, but they do not render the shoes totally waterproof! Shoes that have been water-protected can not be redyed.

As with all satin shoes you should take care not to get them wet. With dark dye colors (such as blue, purple and red) you may experience some "rub" on your feet when you first wear the shoes however it will come off your skin with soap and water.

Do not try to clean your satin shoes on your own. Please talk to a professional dry cleaning service.

If you do not agree with these terms... Please do not place your order.

If you need an order before my current processing time please SEND A CONVO before purchasing.

Don't just put a date under instructions to seller. Rush dates are not valid unless you receive a response from me verifying that I can deliver your product on the requested date that falls before the current turnaround.

Orders are processed in the order they are received UNLESS it is a rush order. If you require a RUSH order and pay the extra fee this is what happens:
Your order will be put at the top of my design, production and shipping list.

RUSH options are not always available. It depends on several factors if I can make your requested timeline which is why I require a convo first.

Once you have decided on the shoes you want, I believe it's best to order as soon as you are able to.

This is the busiest time of year for my shop as brides are busy completing their wedding plans in advance to avoid the rush or any problems.

If you have a specific shoe that you want, I would suggest ordering now while inventories and supplies last. I really can't guarantee the same items will be available from week to week.

You don't want to be disappointed by waiting too long to place your order only to find the shoes or size you wanted are on back order, sold out or no longer available.

My goal has always been to please my clients and for them not to settle for something less than what they originally wanted.

-Mimi
Pink2Blue