How I got started...
When my son turned a year old I could not find any invitations that I liked for his party. I searched everywhere. The only ones I could find where really expensive and we were on a tight budget. So after I settled on something I decided that I did not want to do that again so I started my own business. I have always loved children's parties so it seemed very fitting.
Pink Hippo Boutique was officially opened in 2009 and although we have made many changes since then we have continued to grow. I love what I do and most importantly I am able to be with my children as they grow.
Thank you to all my wonderful customers over the years for helping Pink Hippo Boutique become what it is today.
My name is Janelle and I am married to a wonderful supportive husband and I have 2 beautiful children. My husband and I have been married 8 years and I have a son who will be 7 soon and a girl who just turned 4. I love to sew and read my kindle.
♥WE ARE NOW CLOSED ON SATURDAYS & SUNDAYS AND ALL MAJOR U.S. HOLIDAYS. All orders and emails will be answered and completed the following business day.
MY T U R N A R O U N D TIME: 2 BUSINESS DAYS (for 1-3 items) AND 4 business days (for 4 or more items). This does not include weekends as I am closed. Below is a time guideline for small orders or invites. This is normal turnaround times.
Ordered Friday, Saturday or Sunday: Receive Tuesday
Ordered Monday: Receive Wednesday
Ordered Tuesday: Receive Thursday
Ordered Wednesday: Receive Friday
Ordered Thursday: Receive Monday
====================ITEMS WE OFFER===================
♥ THANK YOU CARDS
♥ CUPCAKE TOPPERS
♥ GIFT TAGS
♥ BAG TOPPERS
♥ WELCOME SIGNS (DOOR HANGERS)
♥ BIRTHDAY BANNER (HAPPY BIRTHDAY)
♥ WORD BANNER
♥ NAME BANNER
♥ NAPKIN RINGS
♥ WATER BOTTLE LABELS
♥ BUBBLE LABELS
♥ TENT BUFFET CARDS
♥ CD LABELS
♥ HIGH CHAIR BANNERS
Accepted payment methods
- Accepts Etsy gift cards
No items will be emailed until payment has been made. I do not offer proofs prior to payment.
**If you pay with an e-check you will not be emailed any files until that check has cleared. Please note this takes 5-10 business days to clear.
Please check spam!! My emails do end up there.
Refunds and Exchanges
Additional policies and FAQs
♥ CUSTOM REQUESTS: At this time I am not accepting any custom requests or changes to current listings.
♥ PROOFS- I do not send proofs. For most people it becomes an extra step and takes more time for you the client.
HOWEVER If changes are needed I will be happy to make them for you as long as you let me know within 24 hours. After 24 hours if I do not hear back then I will take no word from you as your approval and no more changes can be made. I will allow up to 3 revisions so please review your items closely.
♥ COMPLETED ORDERS: Once I have completed your order and emailed you the file you will receive an automated email from Etsy. This email notifies you that your order has been emailed. If you do not see another email from me then you need to contact me within 24 hours to have your order resent. After that you will need to repurchase the invitation. I do not keep files past 24 hours. All files are emailed to the email on file with Etsy. Please make sure it is current. I am not responsible for items missed due to an outdated email address.
♥ SAMPLES-I do not offer samples prior to purchasing. In order for me to keep my turnaround time of 2 days I cannot do any samples prior to purchasing. This includes made to match items.
• SIZES- I am now offering two standard sizes. 4x6 OR 5x7. You will need to select which size you want at when ordering. The size cannot be changed later. If you change your mind later you will have to repurchase the invitation.
• All of my files will be personalized by me (with the exception of the buffet labels). No files will be emailed blank. I do not allow my files to edited.
• FORMATS-I will send all files in JPG and or PDF ONLY! No files will be sold in .PSD format.
• PDF files come with 2 per page and JPEG file is a single image. It is up to you the consumer to find out what file type you need for printing. Most photo lab centers require the JPEG file. PDF files are generally for printing at home.
♥ CLIP ART COLOR CHANGES-On SOME of the clipart I use I am able to change hair color. (This is not true for all my images so you will need to ask me first). Please note I will only do basic hair color changes (blonde, brown, red, black). I will not change eye color, clothes or actual hair styles. This is a simple and basic color change that I will do free of charge.
♥ PROFESSIONAL PRINTING: At this time I am no longer offering printed invitations.
♥ YOU PRINTING AT HOME:
•All items in my shop are formatted to be printed on 8.5x11 paper and are for personal use only.
•All of my items are intended to be printed by you at home, emailed out to your guests or uploaded to a photo lab such as Walmart, CVS or any other company that prints photos.
★★Please note that every place prints differently and colors may print differently than what you view on your monitor. Pink Hippo Boutique is not responsible for items that print lighter or darker from the original digital file.
•If you decide to use your own professional printing company you do so at your own risk. I will not modify or change my file sizes to fit other companies.
♥ADDITIONAL INFORMATION: All of my item descriptions are updated and will tell you everything you need to know about my listings. Please read them and follow the steps when submitting your order. If you submit your order and do not leave notes and I have to contact you it will delay the turnaround time. Also please type in the notes the correct format that you would like to see on your invitation. Please use the correct punctuation and capitalization.
★Colors will vary monitor to monitor and printer to printer. Pink Hippo Boutique is not responsible for changes in colors when items is printed. ★
*My policies are subject to change at any time without notice.*